Cultural Resource and Asset ManagementPurpose
1.2. Enable real-time automation for incident reporting, resource documentation, stakeholder notification, data centralization, loss prevention, compliance, and maintenance workflow.
1.3. Automate thorough audit logs for oversight, audit, and compensation processes, ensuring no loss of information and rapid policy-driven decision-making.
Trigger Conditions
2.2. SMS/WhatsApp/call received by incident hotline.
2.3. Photo or video evidence uploaded to cloud storage.
2.4. IoT sensors automatedly detect breaches, damage, or environmental anomalies.
2.5. Periodic digital audits detecting asset record discrepancies.
2.6. Automated system reminders for unaddressed reports after set intervals.
Platform Variants
3.1. Twilio
• Feature/Setting: Automate SMS/Voice triggers for incident intake. Configure incoming webhooks to forward messages for automated processing.
3.2. Microsoft Power Automate
• Feature/Setting: Automatedly orchestrate flows from form submissions to SharePoint/Teams with “When a new response is submitted” + “Send email with options” actions.
3.3. Google Forms + Sheets
• Feature/Setting: Trigger automation on form submit, automate row creation in Sheets, and hook automated notification via Apps Script.
3.4. ServiceNow
• Feature/Setting: Use Incident Management API to automate record creation and status tracking with incident POST/GET calls.
3.5. Zendesk
• Feature/Setting: Automate ticket creation with Support API (/api/v2/tickets.json) and custom field mapping for asset types.
3.6. Slack
• Feature/Setting: Automate incident alerts using Incoming Webhooks and automated slash commands for status updates.
3.7. Salesforce Service Cloud
• Feature/Setting: Use Case Management API to automate incident record, escalation, and assignment.
3.8. PagerDuty
• Feature/Setting: Automate incident trigger from API (POST /incidents) for time-critical resource alerts.
3.9. Monday.com
• Feature/Setting: Automate item creation on board via API (create_item) for new incident submissions.
3.10. Zoho Creator
• Feature/Setting: Build custom app to automate incident logging, with API triggers for notifications.
3.11. Trello
• Feature/Setting: Automate new incident card creation with Power-Ups and REST API (POST /1/cards).
3.12. Asana
• Feature/Setting: Automate task generation for each incident using API (POST /tasks) and webhooks for status.
3.13. Notion
• Feature/Setting: Send automated incident logs into database with Notion API (POST /v1/pages).
3.14. Airtable
• Feature/Setting: Automate incident record with API (POST /v0/{baseId}/{tableName}) and update routines.
3.15. Freshservice
• Feature/Setting: Automatedly raise and track tickets via Service Desk API (POST /api/v2/tickets).
3.16. Jotform
• Feature/Setting: Webhook integration to automate data dispatch to CRM/incident dashboards.
3.17. Dropbox
• Feature/Setting: Automate file evidence collection with File Requests and API for notifications/downloads.
3.18. AWS Lambda
• Feature/Setting: Automate event-driven incident workflows by triggering on file upload (S3/bucket triggers).
3.19. Google Cloud Functions
• Feature/Setting: On new incident data, automatedly execute scripts for notification, logging, and escalation.
3.20. HubSpot Service Hub
• Feature/Setting: Automate ticket creation and customer communication with Conversations API.
Benefits
4.2. Ensures auditable, centralized, and secure recordkeeping for cultural resources.
4.3. Automator boosts transparency, accountability, and stakeholder trust.
4.4. Enables rapid escalation and resolution workflows via automation.
4.5. Supports compliance, loss prevention, and data-driven decision-making for Maori Meeting Grounds.
4.6. Automated notifications and transparency for community and governance.
4.7. Provides automatable integration with other resource and repair systems for full lifecycle management.