Gift voucher management and delivery automation

Purpose

1.1 Automate the management, generation, tracking, and delivery of digital gift vouchers for barbecue restaurants to enhance customer loyalty and engagement.
1.2 Automates voucher issuance upon specific actions (purchase thresholds, birthdays, referrals).
1.3 Enables automated redemption validation and prevents voucher misuse through integration with POS and CRM.
1.4 Automator monitors voucher usage, expiry, and reminders to maximize redemption rates and customer return frequency.
1.5 Allows for automation of promotional campaigns using automated segmentation and scheduled gifting workflows.

Trigger Conditions

2.1 New customer registration triggers automated voucher issuance.
2.2 Achievement of purchase milestone automates voucher creation and delivery.
2.3 Special occasions (birthday, anniversary) detected in CRM automates sending vouchers.
2.4 Social media referrals or contest wins automate gift voucher rewards.
2.5 Manual triggers from staff for loyalty gestures automated for previous high-value patrons.

Platform Variants

3.1 Twilio SMS
• Feature: Programmable Messaging API — automate SMS delivery of voucher codes; configure webhook trigger for events
3.2 SendGrid
• Feature: Mail Send API — automate email delivery; personalize template with voucher details; trigger on event
3.3 Shopify
• Feature: Gift Cards API — automate issuing and tracking gift vouchers for online orders and in-store usage
3.4 WooCommerce
• Feature: WooCommerce Gift Cards Plugin — automate generation, emailing, and redemption of digital gift vouchers
3.5 Salesforce
• Feature: Marketing Cloud Journeys — automate voucher campaigns triggered by customer engagement or lifecycle events
3.6 HubSpot
• Feature: Workflows — automate gift voucher emails based on deal or contact lifecycle stage changes
3.7 ActiveCampaign
• Feature: Automations — issue and track vouchers on specific triggers via automated email/SMS
3.8 Zoho CRM
• Feature: Workflow Rules — automate sending or logging vouchers based on customer actions
3.9 Square
• Feature: Gift Cards API — automate creation, delivery, and redemption of gift vouchers linked to POS
3.10 Mailchimp
• Feature: Automated Campaigns — send voucher codes based on behavior-triggered workflow
3.11 Slack
• Feature: Incoming Webhooks — automate notifications to staff when vouchers are issued or redeemed
3.12 Microsoft Teams
• Feature: Power Automate Connector — automate alerting or delivery (via Teams) of voucher codes
3.13 Google Sheets
• Feature: App Script Triggers — automate logging and tracking voucher status in real-time
3.14 Airtable
• Feature: Automation Scripts — manage and track voucher data, automate status updates
3.15 Zapier
• Feature: Multi-Step Zaps — automate end-to-end workflow from event trigger to voucher sending using apps above
3.16 Stripe
• Feature: Coupons API — automate generation and distribution mapped to payment triggers
3.17 PayPal
• Feature: REST API — automated voucher delivery linked to successful payments
3.18 Magento
• Feature: Gift Card Module — automate digital voucher generation and customer delivery
3.19 Oracle Responsys
• Feature: Program Orchestration — automate omnichannel voucher campaigns
3.20 Intercom
• Feature: Custom Bots — automate voucher offers to users based on chat behavior or profile
3.21 Freshdesk
• Feature: Automations — tickets create triggers for automated voucher rewards to customers

Benefits

4.1 Automates manual voucher workflows, minimizing errors and delays.
4.2 Maximizes voucher redemption rates through automated reminders and intelligent segmentation.
4.3 Automator strengthens customer loyalty by delivering timely, personalized incentives.
4.4 Reduces overhead by centralized, automated management and reporting of all voucher activities.
4.5 Automation boosts customer engagement and attracts new patrons through referral and event-based voucher workflows.