Purpose
1.2. Ensure all subscribed or interested customers are promptly notified about upcoming sessions and events through their preferred communication channels.
1.3. Automate recurring reminders for regular classes, last-minute updates for special events, and follow-up surveys post-event.
1.4. Streamline communication, minimize no-shows, and maximize event participation by automating the full cycle from registration to event follow-up.
1.5. Facilitate automated scheduling, segmentation of recipients, personalization of messages, and real-time tracking/reporting of reminder delivery.
Trigger Conditions
2.2. Triggered when a customer registers or RSVP’s for a session.
2.3. Automates reminders based on event date/time (e.g., 24 hours or 1 week prior).
2.4. Automates follow-up reminders if no response/confirmation received.
2.5. Manual trigger for last-minute changes or event cancellations.
Platform Variants
• Feature/Setting: SMS Reminders; API to send automated text notifications (Message API)
• Sample: Schedule SMS via Twilio Programmable Messaging API for 24hr event reminder
3.2. SendGrid
• Feature/Setting: Transactional Emails; API to dispatch timed event reminder emails
• Sample: Use SendGrid Mail Send API with event details template
3.3. Mailchimp
• Feature/Setting: Automated Email Campaigns; use Customer Journeys automation builder
• Sample: Event trigger sends reminder email to specific audience
3.4. WhatsApp Business API
• Feature/Setting: Automated Messaging; template-based event reminders
• Sample: Send WhatsApp reminder using message template via API
3.5. Google Calendar
• Feature/Setting: Calendar Events API; automate creating and updating reminders
• Sample: Programmatically add event with reminder notification via API
3.6. Slack
• Feature/Setting: Scheduled Messages; Slack API chat.scheduleMessage method
• Sample: Channel announcement for art class reminder
3.7. Microsoft Outlook 365
• Feature/Setting: Calendar Events with Automated Reminders; Graph API
• Sample: Automate event invites for registered users
3.8. HubSpot
• Feature/Setting: Marketing Automation Workflows; Email/SMS reminders
• Sample: Triggered workflow sends timed reminder to contacts
3.9. ActiveCampaign
• Feature/Setting: Automation builder for emails/SMS reminders
• Sample: Segment contacts and schedule workshops/class reminders
3.10. Pabbly
• Feature/Setting: Event Automation; Email/SMS via workflow builder
• Sample: Trigger on new event > send email/SMS reminder
3.11. Zoho CRM
• Feature/Setting: Workflow Rules; Automated reminders via Zoho Mail/SMS integration
• Sample: When new art class registered, trigger reminder email
3.12. Salesforce
• Feature/Setting: Process Builder/Flow; automate notifications for registered events
• Sample: Scheduled flow sends reminder email/SMS
3.13. Brevo (formerly Sendinblue)
• Feature/Setting: Transactional Messaging API; automate email/SMS reminders
• Sample: API call to dispatch event reminder
3.14. Calendly
• Feature/Setting: Automated Event Notifications; Calendar integrations
• Sample: Auto-reminder setup for bookings
3.15. Eventbrite
• Feature/Setting: Email Reminders for Event Attendees
• Sample: Automated reminders to ticket holders
3.16. Telegram Bots
• Feature/Setting: Bot API; automate scheduled messages with event info
• Sample: Triggered message to a chat/group about upcoming classes
3.17. Facebook Messenger
• Feature/Setting: Messenger Bots/API; event reminder automation
• Sample: Automated bot sends event prompt
3.18. Klaviyo
• Feature/Setting: Flows builder for event-triggered reminders
• Sample: Automated reminder flow for workshop segment
3.19. Pushbullet
• Feature/Setting: Push Notifications API; mobile/desktop reminders
• Sample: Push scheduled reminder about event
3.20. OneSignal
• Feature/Setting: Automated Push Notification Campaigns
• Sample: Send push alert about art class to users’ devices
3.21. Wix Automations
• Feature/Setting: Automated Email/SMS to site members
• Sample: Reminder on Wix bookings for classes
3.22. Shopify Flow
• Feature/Setting: Automate email/sms reminders for event sign-ups
• Sample: Flow triggers email to subscribers for art events
3.23. Zapier
• Feature/Setting: Multi-step Automation; event to messaging integration
• Sample: When new booking made, send SMS & email reminders
Benefits
4.2. Boosts attendance through timely, reliable, and multi-channel reminders automatedly.
4.3. Enables scalable, personalized outreach using platform-specific automator tools.
4.4. Reduces no-shows and late cancellations by automating reminder cycles.
4.5. Increases customer loyalty and satisfaction by automating event engagement touchpoints.
4.6. Provides analytic insights on engagement, allowing further optimization of automated flows.
4.7. Ensures compliance by automatedly managing opt-ins, opt-outs, and scheduling preferences.