Customer Interaction and BookingPurpose
1.2. Automate compliance screening, reducing manual errors, and speeding up booking approval flow.
1.3. Mitigate regulatory risk and fines by cross-checking with up-to-date travel rules and immigration data.
1.4. Provide real-time notifications to both passengers and operations on documentation status.
1.5. Integrate with government and airline databases for seamless eligibility validation.
Trigger Conditions
2.2. Receipt of scanned or digital copies of travel documents.
2.3. Arrival of passenger manifest in scheduling software.
2.4. Pre-set interval or periodic system check before flight clearance.
2.5. Update or alert from regulatory database about new entry restrictions.
Platform Variants
3.1. Stripe API
• Feature/Setting: Use Webhooks to trigger document check on payment confirmation.
• Configuration: Enable “checkout.session.completed” event; forward booking data via Webhook.
3.2. DocuSign
• Feature/Setting: Embedded Signing; capture consent for document processing.
• Configuration: Set up Recipient View; use Connect for real-time completion notification.
3.3. Microsoft Power Automate
• Feature/Setting: Automated workflow for email attachment extraction.
• Configuration: Use “When a new email arrives” trigger, add “Extract attachments” action.
3.4. Azure Cognitive Services
• Feature/Setting: OCR Read API; extract data from passport/visa scans.
• Configuration: Use Read API endpoint; upload files, parse JSON results.
3.5. Twilio
• Feature/Setting: SMS API for real-time passenger alerts.
• Configuration: Configure Message Service SID; map phone fields to contacts.
3.6. AWS Lambda
• Feature/Setting: Automated backend document validation function.
• Configuration: Deploy Lambda function triggered via API or S3 upload event.
3.7. Google Drive API
• Feature/Setting: Automated document storage and sharing.
• Configuration: Use “Files: create” and “Files: get” endpoints; assign permissions via API.
3.8. Slack API
• Feature/Setting: Auto-notify ops or compliance teams on flagged results.
• Configuration: Use “chat.postMessage”; target compliance channel.
3.9. Okta
• Feature/Setting: User authentication for secure document access.
• Configuration: SSO enabled, assign roles for document reviewers.
3.10. AirAsia Open API
• Feature/Setting: Cross-check document validity with real-world flight data.
• Configuration: Use “Book Flight” and “Flight Info” endpoints for data enrichment.
3.11. IBM Watson Discovery
• Feature/Setting: Automated extraction of regulatory updates from feeds.
• Configuration: Ingest travel regulation sources, configure query for alerts.
3.12. Box API
• Feature/Setting: Secure document storage with versioning.
• Configuration: Use “files/upload” and “events” endpoints for automation.
3.13. Salesforce
• Feature/Setting: Case automation for incomplete documentation.
• Configuration: Setup “Case Escalation Rules” linked to document status fields.
3.14. Intercom
• Feature/Setting: Automated messaging for missing or invalid documents.
• Configuration: Use “Outbound Messages” setting, filter on doc check status.
3.15. Google Cloud Vision API
• Feature/Setting: Enhanced OCR for multi-language visa formats.
• Configuration: Enable “textDetection”; parse results via webhook.
3.16. OneSpan Sign
• Feature/Setting: Multi-party digital signature on travel waivers.
• Configuration: Configure Package Creation API, set sequential signing.
3.17. MuleSoft
• Feature/Setting: Data orchestration between booking/verification systems.
• Configuration: Use “HTTP Listener” and “Transform Message” components.
3.18. Zoho CRM
• Feature/Setting: Automated lead enrichment with travel compliance outcome.
• Configuration: Use “Workflow Rules”, map custom visa-check fields.
3.19. Plaid
• Feature/Setting: Identity verification extension for financial/billing compliance.
• Configuration: Integrate “Identity” endpoint, append results to passenger profile.
3.20. Zendesk
• Feature/Setting: Automated ticket generation on failed document checks.
• Configuration: Use “Triggers” with subject-prefix for escalation.
3.21. Adobe Acrobat API
• Feature/Setting: PDF document verification and digital stamping.
• Configuration: Use “Document Generation” API; configure signature field.
4. Benefits
4.2. Improves regulatory compliance and auditability of bookings.
4.3. Minimizes risk of denied boarding and penalties.
4.4. Enhances customer experience with quicker verification feedback.
4.5. Streamlines internal handling, resulting in cost savings and scalability.