Survey distribution after events

Purpose

1.1. Gather immediate feedback from guests following events, capturing insights into satisfaction, service preferences, and improvement areas specific to adult entertainment clubs.
1.2. Enhance customer retention, personalize follow-up offers, and build actionable performer or event analytics.
1.3. Comply with age-verification, privacy, and consent mandates in nightlife operations.
1.4. Distinguish customer journey stages (e.g., VIP, regular, first-timer), tailoring surveys accordingly.

Trigger Conditions

2.1. Completion of an event booking or guest check-out onsite.
2.2. Customer purchase flagged as a closing action on POS/CRM.
2.3. Timer-based trigger (e.g., X hours post-event) referencing event logs.
2.4. Specific performer scheduling or themed event closures.

Platform Variants

3.1. Twilio SMS
 • Feature: Messaging API, auto-send post-event surveys; configure event ID mapping, sample: POST /Messages with dynamic phone numbers.
3.2. SendGrid
 • Feature: Mail Send API, automate templated emails; use dynamic_fields for personalization.
3.3. SurveyMonkey
 • API Function: Collectors API to generate unique links; embed collector in event record.
3.4. Typeform
 • API: Responses API for custom invitations; configure event-based triggers via webhooks.
3.5. Google Forms
 • Trigger: Apps Script-driven email/sms distribution using event completion triggers.
3.6. Mailchimp
 • API: Automation workflows, trigger by tag or segment (e.g., event attendance).
3.7. ActiveCampaign
 • Automation: Event-tagged contact update initiates survey campaign.
3.8. HubSpot
 • Workflow: Post-event property change triggers survey email via marketing hub workflow.
3.9. Salesforce
 • Flow: Journey Builder surveys sent by custom object field update (e.g., “attended_event”).
3.10. Facebook Messenger
 • Feature: Messenger Platform Send API, dispatch survey via bot sequence; require customer opt-in.
3.11. WhatsApp Business API
 • Message Template: Automated survey distribution after event timestamp via cloud API.
3.12. Microsoft Teams
 • Integration: Automated post-event survey in Teams channel with adaptive card link.
3.13. Slack
 • Workflow: Workflow Builder posts DM with survey link to attendee list.
3.14. Zoho CRM
 • Workflow Rule: Event closure triggers survey email via built-in campaign module.
3.15. Pipedrive
 • Automation: Custom action on “deal won” sends survey via connected email provider.
3.16. Eventbrite
 • Webhook: Post-event automation to distribute survey to ticket holders.
3.17. Outlook 365
 • Power Automate: Flow sends survey link based on event calendar match.
3.18. AirTable
 • Scripting Block: Event record marks “complete,” triggers survey dispatch email.
3.19. Klaviyo
 • Flow: Post-event property or segment triggers personalized SMS/email survey.
3.20. Constant Contact
 • Automated series: Event registration “attended” status triggers follow-up survey.
3.21. Zoho Survey
 • Integration: Survey API distributes unique links, tracks responses on event basis.
3.22. G Suite (Gmail/Sheets)
 • Apps Script: Event log in Sheets initiates Gmail distribution with survey URL.

Benefits

4.1. Improve guest satisfaction, personalize future marketing offers.
4.2. Rapidly collect compliance-ready, actionable feedback.
4.3. Automate the post-event workflow, saving staff time and reducing manual errors.
4.4. Enable cross-platform analytics for performance, trend, and loyalty insights.
4.5. Spur return visits via targeted promotions based on survey data.