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Automated waiver form distribution and collection

Purpose

1.1. Ensure every adventure sports participant receives, signs, and submits a legally compliant waiver before activity.
1.2. Eliminate manual paperwork by automating distribution, reminders, collection, and secure storage of e-signed forms.
1.3. Integrate seamlessly with booking, CRM, and check-in systems to confirm waiver completion for compliant operations.

Trigger Conditions

2.1. New booking confirmation (via website, phone, third-party platform).
2.2. Change or update to participant details or schedule.
2.3. Approaching event date triggers reminders if waiver not received.
2.4. Walk-in or last-minute registration at the venue.
2.5. Manual staff override or request for resend.

Platform Variants

3.1. DocuSign
• API: eSignature REST API – Envelopes: Create & send envelope with waiver template to participant email.
3.2. Adobe Acrobat Sign
• API: REST API 'agreements.create' – Generate and dispatch individualized waiver to user.
3.3. HelloSign
• Endpoint: /signature_request/send – Auto-send waiver for digital completion post-booking.
3.4. SignNow
• API: POST /document – Send document, assign signer, collect signature.
3.5. PandaDoc
• API: POST /documents – Create document from template, send via email trigger.
3.6. Jotform
• Feature: Form Autoresponder – Email user an e-waiver upon booking form submission.
3.7. Google Forms
• Script: Apps Script trigger on Form Submit – Email PDF waiver link, record status in Sheets.
3.8. Microsoft Power Automate
• Flow: Trigger on 'New Microsoft Bookings entry' – Auto-send waiver via Outlook or Teams.
3.9. Typeform
• Webhook: On form submission – Send custom waiver link or auto-generated PDF via email.
3.10. Twilio SMS
• API: POST /Messages – Text participant a secure waiver link after booking.
3.11. Mailgun
• Endpoint: /messages – Send waiver with pre-filled participant data using transactional email.
3.12. SendGrid
• API: Mail Send – Fire waiver email triggered by booking confirmation in POS/CRM.
3.13. ActiveCampaign
• Automation: Trigger on new contact or tag – Email waiver, track status with custom field.
3.14. HubSpot
• Workflow: Enrollment trigger on new deal/ticket – Send waiver via sequence and monitor replies.
3.15. Zoho CRM
• Blueprint Action: On new lead conversion – Dispatch waiver using Zoho Sign extension.
3.16. Salesforce
• Process Builder: On Opportunity stage change – Send waiver using DocuSign for Salesforce package.
3.17. Airtable
• Automation: On new record in 'Participants' table – Email personalized waiver using scripting block.
3.18. Slack
• Workflow Builder: On channel mention or event trigger – Direct message waiver form to participant/staff.
3.19. WhatsApp Business (via API provider like MessageBird)
• Endpoint: POST /messages – Message participant the waiver link or QR code after booking.
3.20. Trello
• Automation: Card moved to 'Waiver Pending' – Email/notify assigned user to send and monitor waiver.
3.21. Dropbox Sign (formerly HelloSign)
• Endpoint: /signature_request/send – Attach waiver and monitor real-time status via webhook.
3.22. Calendly
• Workflow: On booking confirmation – Include personalized waiver URL in booking confirmation email.
3.23. Eventbrite
• Integration/Webhook: On ticket sale – Email or text the waiver through automation tool.
3.24. Monday.com
• Automation: When new 'Participant' item added – Send waiver using email integration.

Benefits

4.1. 100% compliance with minimal staff effort; all participants have completed, digitally stored waivers.
4.2. Instant real-time status tracking, with customizable reminders and escalation.
4.3. Enhanced safety, legal protection, and streamlined check-in at the event.
4.4. Eliminate data entry errors and manual follow-up.
4.5. Consistent customer experience across email, SMS, and messaging.
4.6. Effortless integration with CRM, calendar, and booking systems for unified participant management.
4.7. Automated archival and retrieval in case of incident or audit.

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