Emergency notifications to passengers

Purpose

1. Automate emergency notification delivery to heliport passengers for incidents like weather, delays, safety hazards, or facility issues.

2. Automates real-time, multilanguage alerts for maximum reach and compliance with safety regulations.

3. Automates communication logs, acknowledgement tracking, and escalation to corporate or rescue teams.

Trigger Conditions

1. Automate notifications upon detecting severe weather via meteorological feed (API).

2. Automate on detection of system faults (IoT sensors, infrastructure failures, landing/takeoff issues).

3. Automate notification when manual emergency declared by staff or automated system.

4. Automate alerts upon receiving government/regulatory command.

5. Automate in-app alerts if security perimeter breached.

Platform Variants

1. Twilio Programmable SMS

• Feature/Setting: Automate SMS broadcast via Messaging Service SID; configure from number and failover routing.
  

2. SendGrid Email API

• Feature/Setting: Automates transactional/emergency emails; set "TemplateID" and dynamic template data.
  

3. Slack Incoming Webhooks

• Feature/Setting: Automate instant emergency channel alerts; configure webhook URI and channel.
  

4. PagerDuty Incident API

• Feature/Setting: Automates incident trigger via POST to /incidents endpoint.
  

5. Microsoft Teams Incoming Webhook

• Feature/Setting: Automate posting alert cards to targeted Teams channels; configure JSON payload.
  

6. WhatsApp Cloud API

• Feature/Setting: Automate WhatsApp messages with media options; set template and broadcast list.
  

7. Firebase Cloud Messaging (FCM)

• Feature/Setting: Automates mobile push notifications; configure “notification” and “data” keys.
  

8. Amazon Simple Notification Service (SNS)

• Feature/Setting: Automate multi-protocol messaging (SMS, email, app); configure topic and subscriber.
  

9. Pusher Beams

• Feature/Setting: Automate device-specific push notifications; configure interest targeting and webhooks.
  

10. Signal Messenger API

• Feature/Setting: Automate secure messaging; configure via signal-cli and group broadcast.
  

11. Telegram Bot API

• Feature/Setting: Automate broadcast to user list; set chat IDs and bot token.
  

12. Discord Webhook

• Feature/Setting: Automate alert postings to server text channels; configure webhook URI.
  

13. Cisco Webex Message API

• Feature/Setting: Automate card-based messages to spaces; configure Bearer token.
  

14. Zendesk SMS Integration (Twilio App)

• Feature/Setting: Automate customer SMS from support ticket triggers.
  

15. Aircall API

• Feature/Setting: Automate outbound voice alerts; configure numbers and call flows.
  

16. Vonage Voice API

• Feature/Setting: Automate voice call broadcasts; configure NCCO for text-to-speech message.
  

17. Plivo SMS API

• Feature/Setting: Automate SMS for global coverage; set src/dst numbers and message body.
  

18. Mailgun Email API

• Feature/Setting: Automate personalized email alerts; set domain, "from", and "template" fields.
  

19. IFTTT (Webhooks)

• Feature/Setting: Automate multi-channel alerts; configure Webhook key and connected services.
  

20. Microsoft Power Automate

• Feature/Setting: Automates flow connecting incident detection with Teams, email, SMS; configure triggers and actions.
  

21. Mattermost Incoming Webhook

• Feature/Setting: Automate posting notifications to controlled channels; configure payload and webhook.
  

22. Freshdesk Omnichannel Automation

• Feature/Setting: Automate ticket generation and notification; configure dispatch rules.
  

23. RapidAPI Marketplace (Weather, Emergency feeds)

• Feature/Setting: Integrate automated real-time feeds; configure endpoints and API keys.
  

24. Genesys Cloud CX API

• Feature/Setting: Automate outbound notification via voice, chat, or SMS; configure campaign.
  

Benefits

1. Automates swift, reliable communication during emergencies.

2. Automates compliance with regulatory safety mandates for heliport passenger notification.

3. Automates multi-channel, language-specific delivery for maximum customer engagement.

4. Automator reduces manual work, human errors; supports 24/7 automated responses.

5. Automated escalation ensures incidents are not missed and are acted upon rapidly.

6. Automatable analytics and logs for auditing and improvement.

7. Automating response acknowledgments creates closed-loop communication.