Digital check-in/check-out for customers and groups

Purpose

1.1. Automate and streamline the digital check-in/check-out process for curling hall customers and groups to reduce human error, improve record accuracy, enhance customer experience, automate attendance tracking, enable real-time capacity insights, generate automated notifications, and minimize wait times at the facility’s front desk.
1.2. Automating check-ins and check-outs ensures data flows to customer management, invoicing, and access control systems for real-time automation and integration.
1.3. Automated systems can gather feedback, trigger loyalty rewards, and conduct health & safety compliance, automating operational and legal adherence in recreation and sports facilities.

Trigger Conditions

2.1. Customer or group arrives on-site and initiates check-in via kiosk, QR code, mobile app, or web portal.
2.2. Automated reminders or digital keys sent before scheduled session start.
2.3. Group leader initiates bulk check-in for team or club.
2.4. Automated check-out by scanning exit code, tapping app, or scheduled end time reached.
2.5. Automated notifications for overdue check-outs, real-time capacity automation, incident reporting triggers.

Platform Variants

3.1. Twilio
• Feature/Setting: Programmable SMS API — automate check-in/out notifications and confirmations.
• Sample: Configure webhook to trigger SMS on check-in event.
3.2. SendGrid
• Feature/Setting: Transactional Email API — automate sending digital passes and receipts.
• Sample: Auto-email triggered on registration or check-out.
3.3. Google Sheets
• Feature/Setting: Sheets API — automate storing attendance logs.
• Sample: Each automated check-in appends row for timestamp/user.
3.4. Airtable
• Feature/Setting: Automated form/data capture — log digital check-ins.
• Sample: Use forms in kiosk app, link to workflow for automation.
3.5. Microsoft Power Automate
• Feature/Setting: Triggers/flows — automate integration between CRM, access control, and facility calendar.
• Sample: Automated trigger for check-in event initiates follow-up tasks.
3.6. Zapier
• Feature/Setting: Multi-step zaps — automate data transfer across bookings, email, and CRM.
• Sample: Automated action updates contacts and notifies staff.
3.7. Salesforce
• Feature/Setting: Apex triggers/Process Builder — automate member tracking per session.
• Sample: Configure check-in/out as workflow automation.
3.8. HubSpot
• Feature/Setting: Workflow automation — automate customer check-in emails and event status sync.
• Sample: Workflow triggers on form submission.
3.9. Mailchimp
• Feature/Setting: Automated campaigns — send pre-visit check-in reminders.
• Sample: Setup event-based automated campaign.
3.10. Slack
• Feature/Setting: Incoming Webhooks — automate notifying staff channels in real time.
• Sample: Webhook posts for each automated check-in event.
3.11. Google Calendar
• Feature/Setting: Events API — automate slot confirmation and attendance sync.
• Sample: Trigger automated events on check-in/out.
3.12. Zoom
• Feature/Setting: Meeting API/webhook — automate digital orientation session on check-in.
• Sample: Auto-send invite to booked users’ emails.
3.13. DocuSign
• Feature/Setting: eSignature API — automate waiver signing at check-in.
• Sample: Automatedly email form upon digital entry.
3.14. Stripe
• Feature/Setting: Payment intent API — automate fee payments during check-in.
• Sample: Integrated payment before access confirmation.
3.15. Eventbrite
• Feature/Setting: Event API — automate sync of booked slots to facility.
• Sample: Automatedly import attendee list before event.
3.16. Smartsheet
• Feature/Setting: Automated workflows — track occupancy and reporting.
• Sample: Auto-calculate available slots.
3.17. Intercom
• Feature/Setting: Automated customer messaging — welcome and instruction automation.
• Sample: Trigger automated onboarding flow on arrival.
3.18. Square
• Feature/Setting: Appointments API — automate check-in against bookings.
• Sample: Automatedly mark attendance and process payments.
3.19. QuickBooks
• Feature/Setting: Automated invoicing — trigger billing on check-out.
• Sample: Auto-create invoice when check-out event posts.
3.20. BambooHR
• Feature/Setting: Time tracking API — automate staff log correlation with customer check-in.
• Sample: Automated alignment of attendant schedules.
3.21. Formstack
• Feature/Setting: Digital form automation — collect health declarations during digital check-in.
• Sample: Automate compliance data capture.
3.22. Honeywell Access Control
• Feature/Setting: Smart lock integration — automate physical access permissions.
• Sample: Auto-enable entry upon digital check-in.

Benefits

4.1. Automatedly eliminates manual entry error and speeds up registration.
4.2. Automates compliance tasks, securing operational workflows.
4.3. Centralizes data for real-time analytics and capacity monitoring automation.
4.4. Enables scalable, multi-location automating of check-ins/outs.
4.5. Automatedly personalizes messaging and improves customer loyalty through workflow automation.
4.6. Automates access control, integrating security with facility management.
4.7. Reduces operational costs and enhances customer convenience by automating repetitive tasks.
4.8. Ensures automated data security, audit trails, and integrates with CRM and financial automation platforms.