Automated KYC document processing and storage

Purpose

1.1. Streamline customer onboarding by automating KYC (Know Your Customer) document receipt, extraction, verification, classification, and secure storage.
1.2. Reduce manual errors and accelerate rental approvals by integrating document parsing, background checks, and compliance workflows.
1.3. Ensure audit trails and secure handling for regulatory compliance within the appliance rental sector.

Trigger Conditions

2.1. New customer submits onboarding form with KYC documents via web, mobile app, or in person.
2.2. API/webhook notification from CRM or onboarding portal indicating document upload.
2.3. Scheduled batch processing of pending KYC submissions at defined intervals.

Platform Variants

3.1. DocuSign eSignature API
• Feature/Setting: Envelope Creation/Document Completion Event; Configure webhook to monitor signed KYC uploads.
3.2. Dropbox File Requests API
• Feature/Setting: file_requests/create endpoint; Automatic KYC document intake and folder mapping.
3.3. Google Drive API
• Feature/Setting: Files: create/watch endpoints; Set up to detect incoming customer KYC PDFs and trigger downstream workflows.
3.4. AWS Textract
• Feature/Setting: AnalyzeID API; Automate structured extraction (name, address, ID type) from customer-uploaded documents.
3.5. Azure Form Recognizer
• Feature/Setting: prebuilt-idDocument; Extract and verify identity information from rental applicants.
3.6. Onfido
• Feature/Setting: Document and Facial Similarity Check; Integrate API to auto-verify submitted IDs and selfies.
3.7. Jumio
• Feature/Setting: Netverify Identity Verification; Pull real-time KYC validation and risk result via REST API.
3.8. Plaid Identity
• Feature/Setting: identity/get endpoint; Fetch and verify bank account-based identity details.
3.9. HelloSign API
• Feature/Setting: Signature request callback; Monitor KYC e-signature workflow completion.
3.10. SendGrid Inbound Parse
• Feature/Setting: Email parsing webhook; Route attached KYC docs from email to storage/workflow.
3.11. OneDrive API
• Feature/Setting: DriveItem: delta endpoint; Monitor KYC folder changes for new documents.
3.12. Slack API
• Feature/Setting: Files.upload event; KYC docs sent via direct message channeled into onboarding process.
3.13. Zoho CRM API
• Feature/Setting: KYC Custom Module; Auto-update and fetch compliance status fields via API.
3.14. Salesforce Flow
• Feature/Setting: Record-Triggered Flow; Initiate KYC evaluation when a customer record enters onboarding status.
3.15. Adobe PDF Services API
• Feature/Setting: PDF Extract API; Parse identity documents for structured data retrieval.
3.16. Google Vision API
• Feature/Setting: Document Text Detection; OCR extraction for utility bills and photo-based IDs.
3.17. SFTP Server (Any e.g., FileZilla Server)
• Feature/Setting: Directory watch on /kyc/intake; Trigger extraction and processing when files received.
3.18. Auth0 Rules
• Feature/Setting: Post-registration hook; Check KYC completion at user creation and trigger alerts.
3.19. Twilio SMS
• Feature/Setting: Programmable Messaging webhook; Receive KYC photo uploads and confirmation statuses.
3.20. Box API
• Feature/Setting: webhook on /folder/kyc; Automate workflow for every uploaded KYC document.
3.21. Mitek MiSnap
• Feature/Setting: Mobile image capture SDK; Instant ID scan and submission directly from user device.
3.22. Microsoft Power Automate
• Feature/Setting: Scheduled trigger + AI Builder: Form Processing; Batch process and verify documents between CRM and file storage.

Benefits

4.1. Accelerates customer approval and rental initiation.
4.2. Reduces compliance risks and data-entry errors.
4.3. Ensures real-time status tracking and audit readiness.
4.4. Enhances customer experience through touchless onboarding.
4.5. Enables scalable KYC operations for high-volume rental businesses.