Automated event/workshop reminder notifications

Purpose

1.1. Automate sending timely event and workshop reminder notifications to customers, increasing attendance and engagement.
1.2. Automated reminders reduce manual workload, eliminate errors, and ensure accurate communication.
1.3. Supports promotional campaigns, loyalty events, aromatherapy classes, VIP workshops, and launches.
1.4. Implements automatable workflows for recurring, one-time, and last-minute notifications by customer preferences (SMS, email, messenger, calendar invites).
1.5. Integrates customer data, event registration, and personalized messaging for maximized automation efficiency.
1.6. Compliance automated with privacy and unsubscribing automation mechanisms.

Trigger Conditions

2.1. Event registration automatedly completed via website or POS.
2.2. Calendar date matches a set interval before event (e.g., 24 hours).
2.3. Customer RSVPs or confirms attendance.
2.4. Change or cancellation of event automates new reminders.
2.5. Customer contact or communication preferences updated.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: SMS API; automate scheduled SMS sends via programmable messages (e.g., "Send message" API with event date merge field).
3.2. SendGrid
• Feature/Setting: Marketing Campaigns API; automate email reminders with dynamic templates and scheduled delivery.
3.3. Mailchimp
• Feature/Setting: Automations > Classic Automations; set "Event Date" trigger, automate reminder emails.
3.4. WhatsApp Business API
• Feature/Setting: Automated message templates through "messages" endpoint, automate reminder scheduling.
3.5. Google Calendar API
• Feature/Setting: Events > Reminders; automate adding event invites and pop-up/email reminders for registered customers.
3.6. Slack
• Feature/Setting: Scheduled messages API or workflow builder to automate channel/user reminders.
3.7. Microsoft Teams
• Feature/Setting: Power Automate > Teams Message action; automate scheduled workshop notifications.
3.8. Facebook Messenger Platform
• Feature/Setting: Send API; automate direct reminders to attendees’ Messenger accounts.
3.9. ActiveCampaign
• Feature/Setting: Automations > “Event Triggered Email”; automate personalized email reminders based on event segmentation.
3.10. Zoho CRM
• Feature/Setting: Workflow Rules > Email Notification or SMS; automate reminders based on lead event participation.
3.11. Salesforce
• Feature/Setting: Process Builder/Flows; automate multi-channel reminders via Email/SMS integrations.
3.12. HubSpot
• Feature/Setting: Workflows > Automated Marketing Emails; automate scheduled reminders for event contacts.
3.13. Outlook 365
• Feature/Setting: Bookings + Calendar API; automate calendar invites and pop-up email/session reminders.
3.14. Eventbrite
• Feature/Setting: Event notifications automation; configure reminder message schedules for attendees.
3.15. Pipedrive
• Feature/Setting: Workflow Automation > Send email/SMS at scheduled interval before activity marked “Event”.
3.16. Shopify
• Feature/Setting: Flow App; automate email/SMS to customers registered for store events.
3.17. Klaviyo
• Feature/Setting: Flows > Date Property Triggered Flow; automate email/SMS based on user registration date.
3.18. Intercom
• Feature/Setting: Series > Automated Messages; automate event reminders via chat or integrated email/SMS.
3.19. Calendly
• Feature/Setting: Event reminders; automate emails/SMS based on scheduled events/workshops.
3.20. ClickSend
• Feature/Setting: SMS/Email API; automate multi-channel scheduled reminders with custom message templates.

Benefits

4.1. Automates communication, boosting event participation rates and automating engagement.
4.2. Automation reduces staff burden and automates reminder reliability.
4.3. Automated scheduling adapts to event changes in real-time, preventing miscommunication.
4.4. Automation enables omnichannel reminders (SMS, email, apps), automating customer experience improvements.
4.5. Automatable workflows scale up as store grows, automatedly ensuring consistency and compliance.