Purpose
1.2. Streamline periodic supplier performance reviews against KPIs (quality, delivery, cost, compliance, risk).
1.3. Standardize supplier feedback workflow and enable automated notifications, reminders, and escalations.
1.4. Facilitate real-time analytics dashboards and scheduled scorecard reports to internal stakeholders and external suppliers.
1.5. Integrate inputs from ERP, procurement, QA, logistics, and risk management systems for comprehensive supplier assessment.
Trigger Conditions
2.2. Manual trigger from procurement manager via web dashboard or app.
2.3. New supplier onboarding.
2.4. KPI threshold breached (e.g., delivery time delays, NCMRs).
2.5. Audit event initiated by compliance/regulatory request.
Platform Variants
• API: SupplierPerformanceEvaluationReporting; configure to fetch supplier score data.
3.2. Oracle Procurement Cloud
• API: Supplier Scorecards; scheduled export via REST endpoint.
3.3. Salesforce (Vendor Relationship Management app)
• Feature: Workflow Builder; automate evaluation initiation and notification rules.
3.4. Microsoft Power Automate
• Connector: HTTP; automate collection from supplier self-assessment forms.
3.5. Google Sheets
• API: Sheets API; auto-fill scorecard templates from data sources and distribute.
3.6. Airtable
• Automation: Script Block; trigger aggregation and notify procurement leads.
3.7. ServiceNow
• Workflow: Flow Designer; initiate and route scorecard for approval/sign-off.
3.8. Jira
• API: Issue Create/Update; log supplier performance issues and action items.
3.9. Slack
• API: chat.postMessage; notify teams of low-performing suppliers.
3.10. Microsoft Teams
• Connector: Incoming Webhook; deliver real-time alerts for supplier KPI deviations.
3.11. Tableau
• API: REST Export; publish and auto-share supplier analytics dashboards.
3.12. Power BI
• API: Push Dataset; update real-time supplier metrics for leadership review.
3.13. DocuSign
• API: Envelope Create; send scorecard findings for digital signature and supplier acknowledgment.
3.14. Smartsheet
• API: Update Rows; manage action items from scorecard reviews.
3.15. Zendesk
• API: Ticket Creation; log and track supplier corrective action requests.
3.16. HubSpot
• Workflow: Sequence; initiate supplier follow-up surveys and reminders.
3.17. Box
• API: File Upload; archive scorecard PDFs and review documents.
3.18. Dropbox
• API: File Share; distribute supplier evaluations to relevant stakeholders.
3.19. AWS Lambda
• Function: Scheduled supplier score aggregation and reporting function.
3.20. Azure Logic Apps
• Integration: Schedule trigger for cross-platform data orchestration and report delivery.
3.21. Monday.com
• API: Pulse Creation; auto-create tasks for supplier improvement plans.
3.22. Asana
• API: Task Assignment; allocate supplier review activities to category managers.
3.23. Pipedrive
• Automation: Activity Scheduler; track review completion status with reminders.
Benefits
4.2. Increases frequency, transparency, and traceability of supplier assessments and feedback.
4.3. Accelerates corrective actions and continuous supplier improvement.
4.4. Delivers actionable insights and regulatory compliance with full audit trails.
4.5. Enhances strategic supplier management for risk reduction and value maximization.