Purpose
1. Automate real-time monitoring and notification of supplier performance for quarry corporate operations in mining and quarrying.
2. Centralize automated tracking of key supplier KPIs (delivery time, material quality, compliance) to meet operational targets.
3. Automated detection of deviations, bottlenecks, or failures, driving timely corrective action.
4. Aggregate and automate reporting for supplier scorecards, audits, and procurement optimization.
5. Minimize manual data entry, automate escalation, and create a transparent audit trail for supplier management in quarry operations.
Trigger Conditions
1. Automated threshold breaches (e.g., delivery delays exceeding 24h).
2. Supplier performance metrics dropping below predefined automated scores.
3. Automated detection of quality control failures or non-compliant batches.
4. Automated import or sync of new supplier data/events from ERP or procurement systems.
5. Scheduled automated reviews (e.g., quarterly supplier evaluation cycles).
Platform Variants
1. Microsoft Power Automate
• Flow: Automated trigger on SharePoint List updates; Power Apps to define supplier score KPIs; automated email notification to procurement team.
2. Zapier
• Zap: Automated trigger on Google Sheets change; filter by supplier rating column; automated Slack alert if rating < threshold.
3. Make (formerly Integromat)
• Scenario: Automated webhook intake from ERP; conditional routing to create incidents in Jira if supplier fails a metric.
4. Salesforce
• Process Builder: Automated workflow on Supplier__c object; API to send real-time alerts to Service Cloud Console.
5. ServiceNow
• Flow Designer: Automated scheduled scan of supplier performance records; trigger automated task assignment on SLA breach.
6. Twilio
• SMS Notify API: Automated messaging to procurement on urgent supplier failures; set up trigger via REST API.
7. SendGrid
• Automation: Automated email from predefined template when supplier rating drops; API configuration with event trigger.
8. AWS Lambda
• Automated function: Scheduled performance ingest; send alerts via Amazon SNS if KPI conditions are unmet.
9. Google Cloud Functions
• Automated cloud function: Scan supplier docs in BigQuery; automated webhook callback to preferred notification channel.
10. Slack
• Workflow Builder: Automated notification to #supplier-alerts when data from API or integration signals an issue.
11. Monday.com
• Automations: Real-time dashboard change notifies stakeholders if supplier scorecard status changes to red.
12. Trello
• Power-Up: Automated card creation in "Supplier Issues" list when supplier data piped in from external source.
13. Jira
• Automation Rule: When supplier ticket is marked as "non-compliant", automatedly assign to procurement lead.
14. SAP Business Technology Platform
• Integration Suite: Automated workflows on supplier master data changes, automated alert via SAP Fiori.
15. Oracle Integration Cloud
• Flow: Automated monitoring of Oracle Supply Chain data; trigger incident creation via REST API.
16. Freshservice
• Workflow Automator: Automated triggers on supplier performance drops; automated escalation rules to management.
17. PagerDuty
• Event rule: Automated real-time alert when supplier incident webhook received; automated notify appropriate channel.
18. HubSpot
• Workflow: Automated supplier company property changes trigger notification email to purchasing manager.
19. Asana
• Rules: Automatedly create a new task in "Supplier Review" project if API data flags issue.
20. Notion
• Integration: Automatedly update supplier database and trigger reminder for audit follow-up via integration.
Benefits
1. Automates monitoring to catch issues early, reducing risks in quarry supply chain.
2. Speeds up escalation through automated alerts, lowering operational downtime.
3. Ensures automated, objective, data-driven supplier evaluations for compliance and performance.
4. Centralizes communications and automated documentation for future audits.
5. Lowers staff burden by automating repetitive monitoring and feedback cycles, improving focus on action over admin.
Customer & Supplier Management