Collecting and analyzing feedback forms

Purpose

1.1. To automate the collection, aggregation, and analysis of feedback forms from clients, event attendees, or collaborators in the arts & entertainment industry.
1.2. Automates repetitive feedback gathering, consolidates data from various input channels, and performs real-time or scheduled analysis.
1.3. Seamlessly integrates feedback form automation into customer support workflows, delivering actionable insights to creative professionals.
1.4. Enables artists and creative businesses to automatedly track sentiment, identify improvement areas, and personalize follow-up actions.

Trigger Conditions

2.1. Automated feedback form sent post-event, purchase, or collaboration completion.
2.2. Trigger on customer submission of digital or paperless forms.
2.3. Automation initiated by scheduled intervals (e.g., weekly summary).
2.4. Feedback collection initiated by updates in CRM or mailing list changes.

Platform Variants

3.1. Google Forms
• Feature/Setting: Form response trigger; API for fetching responses; automate analysis extraction using Google Apps Script.
3.2. Typeform
• Feature/Setting: Webhooks for new responses; automate via Typeform API “List responses.”
3.3. Microsoft Forms
• Feature/Setting: Automate response retrieval using “When a new response is submitted” in Microsoft Power Automate.
3.4. Jotform
• Feature/Setting: Webhooks, API “getFormSubmissions”; automate forwarding data to analytics platform.
3.5. SurveyMonkey
• Feature/Setting: Webhooks, automate export with API “Get Survey Responses.”
3.6. Zoho Survey
• Feature/Setting: Trigger automation on response submission; API “Get All Survey Responses.”
3.7. Airtable
• Feature/Setting: Automate with “New record in view” or API “List Records.”
3.8. HubSpot
• Feature/Setting: Forms API; automate contact property updates from feedback.
3.9. Mailchimp
• Feature/Setting: Survey response trigger; automate list segmentation on feedback completion.
3.10. Slack
• Feature/Setting: Automate feedback collection via Slack Forms integration, Slack API “conversations.history.”
3.11. Salesforce
• Feature/Setting: “Survey Invitation Sent” trigger; automate with Survey Response object in REST API.
3.12. Zendesk
• Feature/Setting: Automate customer satisfaction survey collection; API “List Ticket Audits.”
3.13. Trello
• Feature/Setting: Automate card creation from form submission using Power-Ups, Trello API “createCard.”
3.14. Monday.com
• Feature/Setting: Automate item creation from feedback using “Create item” API.
3.15. Dropbox
• Feature/Setting: File trigger for uploaded forms; automate reading via API “list_folder.”
3.16. Notion
• Feature/Setting: Automate database entry with feedback; Notion API “append block children.”
3.17. Asana
• Feature/Setting: Automate task creation per feedback using “Create task” API.
3.18. Intercom
• Feature/Setting: Automate message sending post-support; API “List conversations.”
3.19. Freshdesk
• Feature/Setting: Automate feedback ticket creation; Freshdesk API “Create Ticket.”
3.20. Google Sheets
• Feature/Setting: Automate action when new row added; Sheets API “spreadsheets.values.append.”

Benefits

4.1. Automates feedback capture, eliminating manual data entry and reducing human error.
4.2. Enables automated sentiment analysis and trend spotting for creative professionals.
4.3. Enhances customer support and follow-up workflows through automation, increasing engagement.
4.4. Consolidates multi-source responses for centralized, automatable analysis and reporting.
4.5. Saves time, allowing artists to focus on creativity by leveraging automation for customer intelligence.