Easily please your clients with great customer service
Customer service is improved with chat and video calls. We create software to satisfy client demands, empower your team, and maintain company synchronization.
Trusted by over 1500 companies across the world
Be present on all available platforms.
Get started with 130 features and 200 integrations.
Everything you need for providing world-class support.
Analyse and improve your customer service.
With knowledge on task distribution, SLA breaches, and team performance, you can enhance your customer service. Create unique reports to track KPIs particular to your company.
- Identify places for development
- Increase in agent output
- Assessing client satisfaction
Connect on popular customer Channels
Impress clients by being accessible through their preferred channel and facilitating smooth transitions at each stage of the customer experience. Include of conversational interfaces, such as live chat, call center assistance.
- Effectively control all channels
- Provide real-time support
- Empower customers to self-serve
Simple yet powerful Ticketing System
Manage all client communications in one app to save time. Maintain a record of all communications, integrate your preferred tools, automate routine operations.
- Custom domains
- Unlimited number of users
- Fully customizable and scalable
Our customers say it best.
Easy integration with 120+ tools.
Connect your favorite apps to Civer software. Chat with customers, enter their information into a CRM, handle orders, and take payments.
Try Lumi for free right away!
Boost the traffic to your website and social media accounts. online traffic into sales, and clients into advocates.
- Free 14-day trial
- Ticketing system
- Analytics