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Alerting to anomalies in attendance or contribution patterns

Purpose

1.1. Automate the process of identifying and notifying staff or stakeholders about anomalies in attendance or contribution patterns within non-profit arts organizations.
1.2. Automates the detection of unexpected drops, spikes, or irregularities in event attendance, volunteer engagement, or donor contributions.
1.3. Ensure prompt, automated responses to data deviations for real-time insights, enabling swift corrective actions and transparent reporting.
1.4. Supports strategic planning by automating alerts to potential issues in operational, programmatic, or fundraising activities.

Trigger Conditions

2.1. Automated triggers on threshold breaches (e.g., attendance drops 20% below baseline).
2.2. Automator checks for sudden spikes in volunteer hours or donations (e.g., double or more compared to previous periods).
2.3. Detects missing data or automates alerts for unreported days/events.
2.4. Automates anomaly pattern recognition using historical averages and standard deviation.
2.5. Enables automation for customized patterns—seasonal dips, one-off event spikes, or location-based anomalies.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate SMS alerts; configure SMS API with trigger webhook for anomaly notification.
• Sample Configuration: Set up programmable SMS; POST anomaly data endpoint to Twilio API.
3.2. SendGrid
• Feature/Setting: Automates transactional email; use Mail Send API to send templated alerts.
• Sample Configuration: API key with automation trigger sending anomaly details to selected contacts.
3.3. Slack
• Feature/Setting: Automate channel notifications; configure Incoming Webhooks for instant anomaly alert posts.
• Sample Configuration: Webhook URL with automation delivering JSON payload of anomaly report.
3.4. Microsoft Teams
• Feature/Setting: Automated message posting; use Teams Connector API for anomaly notifications in channels.
• Sample Configuration: Teams bot configured to send adaptive cards when an anomaly is detected.
3.5. Google Sheets
• Feature/Setting: Automates anomaly log entry; use Sheets API to append automated alert rows.
• Sample Configuration: Scripts or APIs auto-inserting anomaly details in a shared Google Sheet.
3.6. Airtable
• Feature/Setting: Automate record creation; Airtable API configured to create “Anomaly Alert” records.
• Sample Configuration: Automator script posts alert with fields for event, type, and time detected.
3.7. Salesforce
• Feature/Setting: Automate case/task creation; use Salesforce API to generate Cases on anomalies.
• Sample Configuration: Workflow rule posts automated Case record for flagged data.
3.8. HubSpot
• Feature/Setting: Automate ticket generation; use Engagements API for alert tickets.
• Sample Configuration: API callback creates ticket assigned to attendance/contribution monitoring.
3.9. Zoho CRM
• Feature/Setting: Automated notification tasks; use Zoho API for anomalous event automation.
• Sample Configuration: Automated workflow tasks triggered by anomaly logic in Zoho.
3.10. Asana
• Feature/Setting: Task automation; Asana API for new anomaly-related tasks or comments.
• Sample Configuration: Automator posts tasks tagged “Anomaly Alert” with details for team follow-up.
3.11. Trello
• Feature/Setting: Card creation automation; Trello API triggers anomaly card creation.
• Sample Configuration: Board automation creates card with anomaly summary and assignment.
3.12. Monday.com
• Feature/Setting: Automated item creation; Monday API posts anomaly reports as new board items.
• Sample Configuration: Items populated with anomaly type, impact, and timestamp by automator.
3.13. PagerDuty
• Feature/Setting: Automated incident escalation; use Incidents API to raise anomaly incidents.
• Sample Configuration: Trigger PagerDuty alerts/workflows for instant stakeholder escalation.
3.14. Discord
• Feature/Setting: Channel automation; use Bots or Webhooks to auto-post anomaly alerts.
• Sample Configuration: Bot posts anomaly auto-detected summary with link to details.
3.15. Mailgun
• Feature/Setting: Automated email dispatch; Mailgun API for custom anomaly notification emails.
• Sample Configuration: Automation sends dynamic template email for each anomaly type.
3.16. Google Calendar
• Feature/Setting: Event addition automation; Calendar API to create alert events for anomaly reviews.
• Sample Configuration: Automated event post includes incident time and action deadline.
3.17. Notion
• Feature/Setting: Database entry automation; Notion API automates new page or database entry for anomaly.
• Sample Configuration: Automator creates “Anomaly Log” with event and contributor details.
3.18. Intercom
• Feature/Setting: Automated messaging; Intercom API sends targeted anomaly messages to internal users.
• Sample Configuration: Triggered automator posts with anomaly information to inboxes.
3.19. Zendesk
• Feature/Setting: Automates ticket creation; Zendesk API configures anomaly alert tickets.
• Sample Configuration: Automated workflow generates ticket for response and documentation.
3.20. Pushover
• Feature/Setting: Push notification automation; Pushover API sends real-time anomaly alerts to devices.
• Sample Configuration: API triggers mobile or desktop push whenever anomaly event is detected.

Benefits

4.1. Automates anomaly alerting, ensuring issues are discovered in real time and not missed due to manual oversight.
4.2. Reduces manual monitoring workload, automating regular data checks and reporting tasks.
4.3. Automated escalation ensures rapid response, mitigating risks to attendance or contribution health.
4.4. Automated reports support transparency and accuracy in status updates for audits or strategic reviews.
4.5. Automation enhances accountability, providing an auditable trail of all detected anomalies and automated responses.
4.6. Frees staff for creative/operational work by automating repetitive detection/reporting activities.

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