Data backup scheduling and error alerting

Purpose

1.1. Ensure airline ticketing data is securely backed up at scheduled intervals, preventing loss due to system failures, human error, or cyber incidents.
1.2. Automate error detection in backup processes, sending real-time alerts to IT or operations teams for immediate intervention.
1.3. Provide audit trails and compliance with industry regulations for data protection and continuity in airline ticketing operations.

Trigger Conditions

2.1. Scheduled time intervals (e.g., nightly, weekly, end-of-shift).
2.2. Manual trigger via authorized personnel for ad-hoc backups.
2.3. Error events such as failed backup, insufficient storage, or connection loss.
2.4. External system signals (e.g., high booking volume) requiring off-cycle backup.

Platform Variants

3.1. Amazon S3
• S3 PutObject API: Schedule uploads of ticketing database dumps; trigger alerts on PutObject failure.
3.2. Google Cloud Storage
• Storage.objects.insert API: Automate uploads with lifecycle management; alert on error status codes.
3.3. Microsoft Azure Blob Storage
• Put Blob operation: Periodically push data; configure event grid for failure alerts.
3.4. Dropbox Business
• /files/upload endpoint: Integrate automated upload tasks; alert on API error returns.
3.5. Box
• /files/content API: Set file versioning backups; webhook alert on upload errors.
3.6. OneDrive for Business
• /drive/items/add: Schedule and monitor ticketing data copies; alert via webhook on exceptions.
3.7. Backblaze B2
• b2_upload_file: Automate periodic backups; alert via API response monitoring.
3.8. Wasabi Hot Cloud Storage
• Wasabi S3-compatible API: Scheduled uploads; automated error reporting via API response codes.
3.9. IBM Cloud Object Storage
• Cloud Object Storage SDK: Regular backup scripts; integrate with IBM Activity Tracker for alerts.
3.10. Oracle Cloud Object Storage
• PutObject API: Cron-scheduled uploads; monitor OCI event services for errors.
3.11. FTP/SFTP Servers
• Automated script: Use lftp or WinSCP for file transfer; log monitoring for transfer errors.
3.12. SharePoint
• /_api/web/GetFolderByServerRelativeUrl API: Upload files on schedule; alert on HTTP errors.
3.13. Snowflake
• Snowflake Task + PUT command: Export data to stage; error handling script for alerting.
3.14. MySQL/MariaDB
• Scheduled mysqldump + upload; monitor dump and upload exit codes for alerts.
3.15. PostgreSQL
• pg_dump to cloud storage; script checks log files, sends errors through alerting service.
3.16. SendGrid
• Email API: Dispatch alert emails to IT upon backup failure detection.
3.17. Twilio SMS
• Messages API: SMS error notifications to designated mobile contacts.
3.18. Slack
• Incoming Webhooks: Real-time backup failure alerts to support channels.
3.19. Microsoft Teams
• Incoming Webhook/AdaptiveCard: Push alerts to a specific backup-monitor channel.
3.20. PagerDuty
• Incidents API: Open incidents and escalate on critical backup errors.
3.21. Google Chat
• Incoming Webhooks: Alert backup errors instantly to IT group chat.
3.22. Zendesk
• Ticket API: Automatically create support tickets for unresolved backup issues.
3.23. ServiceNow
• Table API: Log backup failure and assign incident tickets automatically.

Benefits

4.1. Minimizes data loss risks and enhances integrity of ticketing records.
4.2. Supports regulatory compliance and audit-readiness.
4.3. Reduces manual workload for IT, ensuring consistent backup discipline.
4.4. Shortens incident response time through immediate multi-channel alerts.
4.5. Increases reliability and trust for clients and partners in the ticketing workflow.