Data Management & ReportingPurpose
1.2. Enable management to monitor KPIs like booking trends, revenue by route, channel efficiency, fulfillment times, and service-level adherence.
1.3. Facilitate proactive business decisions using visual and interactive dashboards updated continuously, leveraging multichannel data sources.
1.4. Automate data collection, cleansing, aggregation, and visualization from booking systems, CRMs, payment platforms, airline APIs, and feedback sources.
Trigger Conditions
2.2. Completion of a sales period (daily/weekly/monthly cutoff).
2.3. Manual on-demand report request by a manager.
2.4. Ingest of third-party data feeds (e.g., industry analytics, airline partners).
2.5. Periodic triggers (hourly polling, schedule-based synchronization).
Platform Variants
3.1. Microsoft Power BI
• Feature/Setting: Use "Dataflows" to ingest Booking and CRM data APIs, configure "Real-Time Streaming Dataset" for live metrics, apply "Row-Level Security" for management roles.
3.2. Google Data Studio
• Feature/Setting: Connect "BigQuery Connector" linked to airline ticket POS; automate refresh using "Scheduled Data Refresh."
3.3. Tableau
• Feature/Setting: "Tableau Bridge" for live data, "Web Data Connectors" to airline GDS, set incremental extract refresh on booking data.
3.4. Looker
• Feature/Setting: Integrate "Looker Blocks" for sales analytics, configure "Schedule Looks" for automated dashboard sends.
3.5. Zoho Analytics
• Feature/Setting: "Auto Data Sync" with Zoho CRM and custom REST API for GDS ticket feed, build "KPI Widgets."
3.6. Klipfolio
• Feature/Setting: REST/SQL data source connectors, set "Push API" from reporting scheduler for instant updates.
3.7. Sisense
• Feature/Setting: Use "Infusion Apps" for embedded dashboards, automate ingestion with "Elasticube Manager API."
3.8. Domo
• Feature/Setting: "Domo Workbench" for secure batch upload from internal ticket reports, "Magic ETL" for transformation.
3.9. Qlik Sense
• Feature/Setting: Use "Qlik Data Transfer" and "ODAG (On Demand App Generation)" for tailored management dashboards.
3.10. Metabase
• Feature/Setting: "SQL Database Connectors" with auto-refresh, "Pulses" to send scheduled updates.
3.11. Grafana
• Feature/Setting: Ingest MySQL/REST API data via "Data Sources," trigger alerts for KPI drops via "Alerting Rules."
3.12. Redash
• Feature/Setting: "Query API" for real-time queries; automate dashboard refresh with scheduled queries.
3.13. Salesforce Analytics (Tableau CRM)
• Feature/Setting: "Dataflow Builder" for ETL automation, schedule data sync from airline CRM apps.
3.14. SAP Analytics Cloud
• Feature/Setting: "Live Data Connection" with SAP ERP/CRM, apply "Smart Discovery" to auto-highlight issues.
3.15. Amazon QuickSight
• Feature/Setting: Configure "SPICE" for fast, auto-refresh; connect to RDS or S3 for data warehousing.
3.16. IBM Cognos Analytics
• Feature/Setting: "Data Modules" for self-service data prep, automate report delivery via "Schedules."
3.17. Mode Analytics
• Feature/Setting: Use "SQL Runner" for airline POS, schedule reports with "Report Schedules."
3.18. Smartsheet (Dashboards)
• Feature/Setting: "Live Data Connector" for Google Sheets/API integration, scheduled widget refresh.
3.19. Jet Reports (for Excel/ERP)
• Feature/Setting: "Jet Scheduler" to automate ERP/Excel data pulls, and build airline KPIs via "Jet Hub."
3.20. Chartio
• Feature/Setting: Connect to cloud data warehouses, use "Scheduled Reports" and "Alerting" for KPI changes.
3.21. Splunk
• Feature/Setting: Use "HTTP Event Collector" for airline event logs, automate dashboard generation using saved searches.
Benefits
4.2. Eliminates manual reporting, reducing errors and analysis delay.
4.3. Supports agile business strategy adjustments based on live performance indicators.
4.4. Enables granular drill-down by route, sales channel, or time period for targeted improvements.
4.5. Offers compatibility with airline industry APIs, ERP, and CRM tools for streamlined, cross-system analytics.