Automated collection of KYC/AML documentation

Purpose (Full, Detailed)

1.1. Automates the collection of KYC/AML documentation from clients during deal flow for commercial property transactions.
1.2. Ensures regulatory compliance by automatically gathering and verifying required personal and corporate identification.
1.3. Reduces manual errors and compliance risk by automating workflows for document requests, reminders, collection, and secure storage.
1.4. Automates notification and escalation for missing or expired documents.
1.5. Integrates and automates secure data handoff to verification vendors, compliance teams, and deal management systems.

Trigger Conditions

2.1. Automated initiation when a new client deal or property listing is created in CRM or deal management systems.
2.2. Automating triggers upon receiving intent-to-proceed from client via email, SMS, or client portal.
2.3. Recurring automation on document expiry, status update, or regulatory change detection.
2.4. Automation of reminder workflows based on incomplete, missing, or non-compliant document statuses.

Platform Variants

3.1. DocuSign
• Feature: Automated envelope sending API to request eSignatures and direct upload of KYC/AML documents.
• Configuration: Use "CreateEnvelope" API with custom template mapping for KYC package.
3.2. Dropbox Business
• Feature: Automates creation of deal-specific folders and automated shared link generation.
• Configuration: Use "Files/Create folder" and "Sharing/Create shared link" endpoints.
3.3. Box
• Feature: Automated upload and tagging of client-submitted KYC/AML files.
• Configuration: Automate "Upload File" with metadata tagging settings.
3.4. Microsoft SharePoint
• Feature: Automator for document collection workflow and permissioned access for compliance team.
• Configuration: Automated "Create Folder" and permission API with flow initiation on new item.
3.5. Google Drive API
• Feature: Automates file request and tracking with notification on new submission.
• Configuration: "Files.create" with callback for webhook notification.
3.6. OneDrive for Business
• Feature: Automates secure document collection with folder sharing and expiration.
• Configuration: "Create sharing link" with expiry and access audit automation.
3.7. Salesforce
• Feature: Automating KYC tasks via Flow Builder and API-triggered document requests.
• Configuration: Configure "Process Builder" + "REST API" to initiate and track KYC/AML steps.
3.8. HubSpot
• Feature: Automator for KYC sequence via workflows and email automation.
• Configuration: "Workflows/Automation" to trigger branded KYC doc request emails.
3.9. Airtable
• Feature: Automates record creation for each client's KYC/AML status.
• Configuration: "Automations" to update or notify on missing documentation.
3.10. Twilio SMS
• Feature: Automated SMS requests and reminders for pending KYC/AML documentation.
• Configuration: Send SMS "Messages" API with templated reminder content.
3.11. SendGrid
• Feature: Automates email reminders and digital onboarding.
• Configuration: "Mail Send" API with dynamic templates for KYC requests.
3.12. Zapier
• Feature: Automates multi-step KYC workflows integrating various apps/services.
• Configuration: Use "Zaps" to connect triggers from CRM to document storage APIs.
3.13. Slack
• Feature: Automated team alerts for overdue KYC/AML documents.
• Configuration: Use "message.post" API on relevant channels for status changes.
3.14. Okta
• Feature: Automates secure access control for compliance documents.
• Configuration: Use "API tokens" to provision or revoke document folder access.
3.15. IDology
• Feature: Automates identity verification API integration in KYC sequence.
• Configuration: Use "Verify API" to submit uploaded documents for instant KYC check.
3.16. Jumio
• Feature: Automates document verification checks in onboarding flows.
• Configuration: "Transaction API" to process and verify submitted KYC documents.
3.17. AWS S3
• Feature: Automator for secure document storage with automated tagging and expiration.
• Configuration: Use "PutObject" with custom metadata and lifecycle automation.
3.18. Adobe Sign
• Feature: Automates document signing and eSignature for KYC submission.
• Configuration: Use "agreements" endpoint, automating sends with prefilled forms.
3.19. Notion
• Feature: Automates tracking of KYC/AML request progress per client.
• Configuration: Use "database.create" and "database.update" for step automation.
3.20. Monday.com
• Feature: Automates workflow management for document collection and status.
• Configuration: Use "Automations" to move deals based on KYC completion status.

Benefits

4.1. Automating KYC/AML documentation streamlines compliance, reduces manual effort, and mitigates risk.
4.2. Automated reminders and escalations improve turnaround rates and regulatory readiness.
4.3. Secure automation prevents human errors, data breaches, and access mismanagement.
4.4. Integrated automation ensures full auditability, making the verification process transparent and efficient.