Integration of CAD (Computer-Aided Dispatch) system with billing

Purpose

 1.1 Integrate CAD dispatch data with billing platforms to automate invoice generation, reduce manual entry, and enhance claim accuracy.
 1.2 Link dispatch events (call time, address, patient data, service code) with billing initiation for rapid EMT/paramedic trip monetization.
 1.3 Streamline insurance compliance by pushing transport codes, timestamps, and physician documentation directly from CAD to billing submission queues.
 1.4 Eliminate data silos: Ensure all incident, outcomes, and resource times flow cleanly to payer systems for audit readiness.

Trigger Conditions

 2.1 New incident created or status changed in CAD (“transport complete,” “patient delivered,” etc.).
 2.2 All patient/insurance documentation and required transport details finalized in CAD.
 2.3 Approval status flagged by dispatchers or managers in CAD interface.
 2.4 External event—e.g., insurance verification complete, uploaded patient record received.

Platform variants

 3.1. Salesforce Health Cloud
 • Feature: "Outbound Message Action" — Send event data to billing endpoint on incident status change.

 3.2. Epic EHR
 • API: "FHIR Encounter Resource" — Push finalized ambulance trip data to billing service.

 3.3. ZOLL Dispatch
 • Feature: "Integrations > Webhooks" — On transport completion, call billing API with trip details.

 3.4. AdvancedMD
 • API: "Create Charge API" — Programmatically add charges using dispatch data input.

 3.5. MedicsPremier
 • Setting: "Incident Import Service" — Auto-import CAD event logs to billing batches.

 3.6. ePCR (ESO Solutions)
 • API: "ePCR Export" — Trigger data dump to billing on PCR completion.

 3.7. QuickBooks Online
 • API: "Create Invoice" — Populate new invoices with CAD-supplied procedure info.

 3.8. Xero
 • API: "Invoices Endpoint" — Use CAD trip details as line items trigger.

 3.9. Kareo
 • API: "Charge Transactions" — Hook dispatch completion to insurance billing action.

 3.10. Athenahealth
 • API: "Patient Encounter Endpoint" — Feed eligible encounters from CAD data.

 3.11. Waystar
 • Feature: "Claims API" — Auto-submit transport claims with embedded CAD reference.

 3.12. Cerner
 • API: "Event Notification" — Send outbound HL7/FHIR messages to billing on transport closure.

 3.13. ImageTrend Elite
 • Feature: "Export Scheduler" — Schedule batch CAD data exports for billing automation.

 3.14. SAP Concur
 • API: "Expense Entry" — Link dispatch mileage/times to billable items.

 3.15. Netsuite
 • API: "Record Service" — Auto-create sales/billing records from CAD trips.

 3.16. FreshBooks
 • API: "New Invoice" — Pre-fill transport services as invoice items.

 3.17. OpenEMR
 • Module: "Billing API" — Auto-generate claims after dispatch closure.

 3.18. Intermedix / Digitech
 • Setting: "Auto-Import Dispatch Data" — Automated event-to-billing queue.

 3.19. Trella Health
 • API: "Episode Create" — Direct CAD-to-billing workflow on call closure.

 3.20. Orion Health
 • API: "Amend Encounter" — Push finalized trip data for billing review.

Benefits

 4.1 Accelerates invoice creation and submission after each dispatch completion.
 4.2 Reduces human error by eliminating manual data transcription between dispatch and billing.
 4.3 Ensures standardized billing compliance with insurance/Medicare by direct data flow.
 4.4 Enables faster reimbursement cycles and improved revenue capture.
 4.5 Provides a complete audit trail linking every dispatch to billing and collections action.