Dispatch and Operations AutomationPurpose
1.2. Integrate location intelligence with dispatch for faster response, seamless coordination with hospitals, incident geo-tagging, and regulatory compliance.
1.3. Generate real-time alerts for movement anomalies, unauthorized stops, geofence breach, and anticipated delays to ensure patient safety and operational integrity.
Trigger Conditions
2.2. GPS or telematics device location update (interval or movement-based).
2.3. Emergency dispatch command issued.
2.4. Geofence entry/exit.
2.5. Exceeding predefined speed limits or idling thresholds.
2.6. Arrival/departure from predefined locations (hospitals, patient address).
Platform Variants
3.1. Google Maps Platform
• API: Geolocation API, Directions API — configure for continuous vehicle coordinate polling and route ETA calculation.
3.2. Mapbox
• API: Matrix API, Geocoding API — setup matrix location polling and geo-fence boundary alerts.
3.3. HERE Location Services
• Feature: Fleet Telematics API — enable real-time fleet tracking, geofencing, and movement validation.
3.4. AWS IoT Core
• Feature: Device Shadows, Rules Engine — connect ambulance telematics to update shadow state and route location events.
3.5. Microsoft Azure Maps
• API: Location Data, Route API — program continuous data uploads and route deviation notifications.
3.6. TomTom Telematics
• API: WEBFLEET.connect — activate real-time vehicle status feed and instant alert triggers.
3.7. Samsara
• API: Real-Time Vehicle Location — set webhooks for location changes, geofence, and idle state.
3.8. Geotab
• API: MyGeotab SDK — configure data push for ongoing GNSS coordinates, trip events, and rule violation triggers.
3.9. Fleet Complete
• Feature: GPS Fleet Tracking — configure push notifications and web dashboard for real-time paths.
3.10. Verizon Connect
• Feature: Reveal API — enable location update webhooks and custom alerts for dispatch integration.
3.11. Twilio
• Feature: SMS/Webhooks — configure to send real-time location/SOS to dispatcher or medical teams.
3.12. Aircall
• Feature: Automatic Call Distribution — configure geolocated caller routing and inform crew based on GPS-trigger.
3.13. Pusher
• Feature: Real-Time Channels — push vehicle location data to front-end monitoring dashboards as events occur.
3.14. RapidAPI
• API: Vehicle Tracking APIs — configure periodic data pulls or push from aggregated vendor connectors.
3.15. Flespi
• Feature: Stream MQTT telemetry — connect GPS devices to ingest, store, and alert on location updates.
3.16. Bosch IoT Suite
• Feature: Device Management — link ambulance units to trigger event rules for location, geo-fencing, or speed.
3.17. Trackimo
• Feature: Device API — push GPS positions to central service and configure alert thresholds.
3.18. Wialon
• API: Tracking API — enable live tracking sessions, route replay, and real-time rule-based notifications.
3.19. Gurtam
• Feature: GPS Tracking Suite — configure direct telematics integration with event-driven rules.
3.20. PubNub
• Feature: Data Streams — deliver position updates with minimal latency to any subscriber end-point.
3.21. Cisco IoT Control Center
• Feature: SIM-based Event Triggers — configure for ambulance M2M SIMs to send state changes upon movement/initiation.
Benefits
4.2. Enhanced ETA accuracy and accountability throughout response lifecycle.
4.3. Reduced manual check-ins and dispatcher workload.
4.4. Geo-fencing increases compliance and regulates fleet boundaries.
4.5. Automated route deviation and delay alerts reduce patient risk.
4.6. Data analytics for route optimization and performance.
4.7. End-to-end trip traceability for regulatory and insurance purposes.
4.8. Proactive maintenance scheduling via monitoring of movement and idling patterns.
4.9. Centralized monitoring enables rapid intervention in emergencies or breakdown scenarios.
4.10. Scalable for multiple locations, vehicles, and shifts.