Purpose
1.2. Ensures consistency, accuracy, and reduced manual entry by automating intake assessments, plan structuring, risk evaluation, referral, and reporting.
1.3. Automates policy-based plan templates, legal notice inclusion, interagency data-sharing, follow-up task tracking, and updating plan statuses.
Trigger Conditions
2.2. Update in client’s case history or eligibility status received.
2.3. External law enforcement or shelter system notifies of a new crime event.
2.4. Scheduled compliance audit initiated or deadline approaches.
2.5. Manual staff “create new plan” request using approved workflow.
Platform Variants
3.1. Salesforce Service Cloud
• Feature/Setting: Automate “Case Management Flows” for victim plan creation using Process Builder and Flow modules.
• Sample: Trigger on new case → Launch Flow → Populate Service Plan object.
3.2. Microsoft Power Automate
• Feature/Setting: Automated Flow — “When new Form submitted” to create victim plan in SharePoint or Dynamics.
• Sample: Triggered by Microsoft Forms → Automate population of CRM entity.
3.3. DocuSign
• Feature/Setting: Template Rules — automate document fill and route for signing.
• Sample: API “CreateEnvelope” with pre-set plan template.
3.4. Google Forms + Apps Script
• Feature/Setting: Automates intake collection and document generation with Apps Script.
• Sample: OnSubmit trigger → Apps Script auto-generates Docs plan.
3.5. Zapier
• Feature/Setting: Multi-step Zaps — automate workflow span between intake and storage.
• Sample: Trigger on new form → Automate Doc generation → Send to case file app.
3.6. ServiceNow
• Feature/Setting: Flow Designer automates Service Plan record creation and notifications.
• Sample: Triggered Flow → Automates plan based on intake condition.
3.7. Monday.com
• Feature/Setting: Automate “Item Created” automations to generate plan board and assign teams.
• Sample: Use Automation Center to create new items with templates.
3.8. JotForm
• Feature/Setting: Auto-responder and integrations with Google Drive automating document routing.
• Sample: API integration to generate and share plan automatically.
3.9. Formstack
• Feature/Setting: Automated Docs to build and route standardized plans.
• Sample: Use “Document Generation” on form submission.
3.10. Smartsheet
• Feature/Setting: Workflow automation for automating plan approvals/creation.
• Sample: Create Row workflow triggers document merging.
3.11. HubSpot
• Feature/Setting: Workflow Automations for automated plan assignment and review.
• Sample: “New ticket” automation sends tasks to reviewers.
3.12. Intercom
• Feature/Setting: Automated bot workflow with API call to victim plan generator.
• Sample: Custom bots trigger plan build and email plan.
3.13. AWS Lambda
• Feature/Setting: Event-driven plan automation scripts for backend systems.
• Sample: S3 “ObjectCreated” triggers victim plan creation Lambda function.
3.14. Box
• Feature/Setting: Automated file upload triggers metadata tagging and notifications.
• Sample: API call “Create File Request” → auto-plan doc creation.
3.15. Airtable
• Feature/Setting: Automations on “New record” for plan structure and notifications.
• Sample: Triggered script creates custom victim service layout.
3.16. Workato
• Feature/Setting: Recipe-based automations for intake, plan document, and compliance checks.
• Sample: On new record → Create Plan PDF → Append to GOV DMS.
3.17. BambooHR
• Feature/Setting: Workflow automator for victim support HR case plans and follow-up.
• Sample: On employee report submission, create standardized response plan.
3.18. OneSpan Sign
• Feature/Setting: Automated signature routing and victim plan document packaging.
• Sample: API “SendForSigning” automates document flow.
3.19. SharePoint
• Feature/Setting: Power Automate-connected document automation for plans and logs.
• Sample: Form entry triggers DocLib plan doc creation.
3.20. Slack
• Feature/Setting: Workflow Builder automates incident notification and approval channel setup.
• Sample: On incident alert, automate plan doc and stakeholder ping.
Benefits
4.2. Automating reviews, follow-up, and updates boosts efficiency.
4.3. Automated workflows accelerate plan approval and delivery to victims.
4.4. Automator-driven consistency improves legal compliance and audit trails.
4.5. Standardized automation enables audit-readiness and evidence tracking for agencies.