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Purpose

1.1. Automate sending pledge reminders to donors of the cathedral, ensuring timely contributions for sustained fundraising.
1.2. Streamlines donation tracking, automates follow-up with late or missed pledges, and supports recurring campaigns for cathedral upkeep and projects.
1.3. Enhances donor engagement by automating personalized, scheduled reminders via multi-channel communication.
1.4. Enables cathedral fund staff to focus on relationship-building by automating repeatable administrative pledge follow-up.
1.5. Automates logging of all reminders, statuses, and donor replies for compliance and impact reporting.

Trigger Conditions

2.1. Automatedly triggered when a new pledge is recorded or an installment due date approaches.
2.2. Triggered if a donor’s pledge is overdue by a set configurable period.
2.3. Recurring time-based automation activated (daily, weekly, monthly) for bulk reminders.
2.4. Manually triggered via dashboard for special campaigns or exceptions.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate sending SMS via "SendMessage" API; configure sender, donor number, and personalized pledge amount.
3.2. SendGrid
• Feature/Setting: Use "Mail Send API" to automate email pledge reminders with merge fields for pledge details and links.
3.3. Salesforce
• Feature/Setting: Automate reminder tasks with "Process Builder" or "Flow Builder"; trigger off pledge objects.
3.4. Microsoft Outlook 365
• Feature/Setting: Automate scheduled emails via Power Automate using the "Send an email (V2)" action.
3.5. Slack
• Feature/Setting: Automate direct messages with "chat.postMessage" in Slack API for staff alerts about missed pledges.
3.6. WhatsApp Business API
• Feature/Setting: Automate personalized WhatsApp reminders using "messages" endpoint and donor-specific templates.
3.7. HubSpot CRM
• Feature/Setting: Automate email reminder workflows using "Workflow Editor" connected to donation properties.
3.8. Google Calendar
• Feature/Setting: Automate event and reminder creation for pledge due dates using "Events: insert" API.
3.9. Zoho CRM
• Feature/Setting: Automate task assignments with "Workflow Rules" for pledge follow-ups.
3.10. Mailchimp
• Feature/Setting: Automate campaign triggers on pledge dates with "Automation Customer Journeys."
3.11. Pipedrive
• Feature/Setting: Automate activity reminders and emails using "Workflow Automation."
3.12. ActiveCampaign
• Feature/Setting: Automate conditional pledge reminders with "Automations Builder" and email/SMS plugins.
3.13. Google Sheets
• Feature/Setting: Automate row update check with Apps Script to trigger reminders as due dates approach.
3.14. Airtable
• Feature/Setting: Automate record-based reminders with "Automations" and "Send Email" action.
3.15. Gmail
• Feature/Setting: Automate scheduled and templated reminders using Google Apps Script "MailApp.sendEmail."
3.16. ClickSend
• Feature/Setting: Automate SMS and email pledge reminders via "Send SMS" and "Send Email" endpoints.
3.17. Mailjet
• Feature/Setting: Automate transactional email sending with "Send API" using predefined templates.
3.18. Monday.com
• Feature/Setting: Automate status-driven reminders using "Automations Center" tied to pledge boards.
3.19. Intercom
• Feature/Setting: Automate chat or email reminders to donors with campaign automations targeting user tags.
3.20. Freshdesk
• Feature/Setting: Automate ticket creation and reminders for overdue pledges with "Automations" and "Observer Rules."
3.21. Oracle NetSuite
• Feature/Setting: Automate donor reminder tasks with "SuiteFlow" workflow automations.

Benefits

4.1. Automates and improves pledge fulfillment rates by sending timely reminders.
4.2. Reduces manual effort for cathedral staff by automating repetitive tasks.
4.3. Unifies multi-channel outreach, increasing donor response through automation diversity.
4.4. Enhances accuracy and tracking by automatedly logging every reminder sent.
4.5. Frees staff for higher-value engagement with cathedral donors through automation of administrative follow-up.
4.6. Ensures consistent, professional, and personal communication for higher donor trust and future automation expansion.

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