Purpose
1.2. Integrate data from CRM, donation platforms, project management, and exhibit analytics to create personalized, data-rich updates.
1.3. Distribute reports via preferred donor channels (email, PDF, web portal, or SMS) on a scheduled or triggered basis.
1.4. Ensure compliance with donor recognition policies and automate inclusion of thank-you notes, historical highlights, and funding outcomes.
Trigger Conditions
2.2. Completion of funded project or milestone.
2.3. Scheduled reporting cycle (monthly, quarterly, annually).
2.4. Specific donor request for a report.
2.5. Exhibit visitor data threshold met (e.g., 10,000 visitors milestone supported by donor).
Platform Variants
3.1. Salesforce
• Feature/Setting: Reports API – Schedule "Donor Impact" report, export as PDF via REST endpoint.
3.2. HubSpot
• Feature/Setting: Workflows – Trigger report email when donation record is updated, use “Send internal email” action.
3.3. Microsoft Power Automate
• Feature/Setting: Scheduled Flow – Connect SharePoint, Excel, Dynamics, generate PDF using OneDrive integration.
3.4. Google Sheets
• Feature/Setting: App Script API – Script triggers on new row in "Donations" sheet, filling impact template.
3.5. Mailchimp
• Feature/Setting: Email Campaign API – Auto-create personalized reports, trigger based on custom segment.
3.6. SendGrid
• Feature/Setting: Dynamic Transactional Templates – Trigger via API with donor metrics, attach PDFs.
3.7. Twilio SendGrid
• Feature/Setting: Email API + File Attachment – Auto-send impact documents after donation event webhook.
3.8. DocuSign
• Feature/Setting: Template API – Merge donor data to impact certificate, deliver signed acknowledgment.
3.9. PandaDoc
• Feature/Setting: Documents API – Generate and distribute branded donor reports using merged variables.
3.10. Zoho CRM
• Feature/Setting: Workflow Rules – Trigger report creation and send via Mail Merge template.
3.11. Airtable
• Feature/Setting: Automation Actions – On new donation record, generate summary email with donor impact.
3.12. Pipedrive
• Feature/Setting: Automations – Use “deal updated” to trigger donor reporting via email integration.
3.13. Slack
• Feature/Setting: Incoming Webhooks – Post new impact report notifications to donor relations channel.
3.14. Freshdesk
• Feature/Setting: Automations – Trigger donor report ticket on milestone, assign to stewardship team.
3.15. Xero
• Feature/Setting: Reports Endpoint – Fetch donor finance summary, auto-attach to stewardship communication.
3.16. Intercom
• Feature/Setting: Custom Bots – Notify donors in-app with link to personal impact dashboard.
3.17. Notion
• Feature/Setting: API Integration – Update “Donor Reports” database, email triggered when new report is generated.
3.18. Dropbox
• Feature/Setting: File Requests – Auto-upload generated PDF report to donor’s shared folder.
3.19. Google Drive
• Feature/Setting: Google Apps Script – Save and share custom report in donor’s folder, send notification.
3.20. Zapier
• Feature/Setting: Multi-step Zap – Connect CRM, email, and document creation for end-to-end automation.
Benefits
4.2. Accelerates donor acknowledgment and improves engagement with timely, personalized insights.
4.3. Ensures accuracy by merging real-time fundraising, project, and visitor data.
4.4. Strengthens donor relationships with consistent, professional communication.
4.5. Enhances transparency for donors, boosting trust and fostering repeat support.