Purpose
1.2. Strengthen customer engagement through personalized promotions, scheduled offers, and purchase-triggered discounts specific to African imports.
1.3. Integrate multi-channel campaigns—email, SMS, web pop-ups—for layered marketing and higher conversion rates.
1.4. Enhance trackability by auto-assigning unique codes, linking discount creation to user activity/events, and providing redemption data analytics.
1.5. Reduce manual workload related to promo management, code tracking, and campaign reporting.
Trigger Conditions
2.2. Customer abandons cart or has inactivity detected.
2.3. Customer completes a purchase or reaches a spending threshold.
2.4. New product launch or seasonally themed campaigns for African imports.
2.5. Special event days (e.g., Black Friday, African heritage celebrations).
2.6. Social media engagement actions (such as sharing or liking a product post).
2.7. Customer birthday or loyalty program milestones.
Platform Variants
• Feature/Setting: Discounts API (“Create Discount Code” endpoint), Settings—auto-applied on qualifying cart events.
3.2. WooCommerce
• Feature/Setting: Coupons endpoint in REST API, automation plugin settings for event-based issuance.
3.3. Magento
• Feature/Setting: Cart Price Rules API, automated triggers via sales rules configuration.
3.4. BigCommerce
• Feature/Setting: Price Lists API, Coupon Code Creation, auto-send options via custom scripts.
3.5. Salesforce Commerce Cloud
• Feature/Setting: OCAPI (Open Commerce API) for promotion creation, triggers in Business Manager Rules Engine.
3.6. Mailchimp
• Feature/Setting: E-commerce store integration, “Promo Code” merge tags in automated email journeys.
3.7. Klaviyo
• Feature/Setting: Dynamic coupon insertion, integration with SMS flows and behavioral triggers.
3.8. HubSpot
• Feature/Setting: Workflows with custom properties for “Coupon Code”, automated email delivery.
3.9. Zoho Commerce
• Feature/Setting: “Create Coupons” API, settings for auto-apply and email delivery.
3.10. Wix Stores
• Feature/Setting: Velo (developer API) coupon code generation, triggered via site events.
3.11. Squarespace
• Feature/Setting: Commerce Discounts Panel, Scheduling with Campaigns, auto-generation scripts.
3.12. Segment
• Feature/Setting: Event Tracking, call webhook to coupon generation endpoint on qualifying event.
3.13. Twilio SMS
• Feature/Setting: Programmable Messaging API, auto-send generated code on user-trigger.
3.14. SendGrid
• Feature/Setting: Dynamic Templates, Marketing Email API—merge in personalized codes.
3.15. ActiveCampaign
• Feature/Setting: Automated email or SMS drip, “discount code” custom fields.
3.16. Intercom
• Feature/Setting: Custom Bots or Series, send code via chat or targeting message after event trigger.
3.17. Zapier
• Feature/Setting: Connect e-commerce store event to “Generate Coupon” module, relay via email/SMS.
3.18. Google Sheets
• Feature/Setting: Scripts for batch generation, API integration to pull codes into messaging platform.
3.19. Airtable
• Feature/Setting: Automations, “Create record” for coupon codes, send code via integrated channel.
3.20. Facebook Messenger
• Feature/Setting: Automated flows in Messenger Platform, coupon generation via webhook and chat delivery.
3.21. LoyaltyLion
• Feature/Setting: Issue reward-based discount codes automatically based on loyalty event.
3.22. Yotpo
• Feature/Setting: SMSBump for SMS coupon campaigns triggered by review or action.
3.23. Omnisend
• Feature/Setting: Automated workflows—triggered code generation and inclusion in multi-channel campaigns.
3.24. Gorgias
• Feature/Setting: Macros for seamless coupon delivery during customer support interactions.
Benefits
4.2. Consistent delivery and tracking of unique codes minimizes discount misuse.
4.3. Personalized engagement improves retention and average order value.
4.4. Significant reduction in staff time spent on manual code management.
4.5. Holistic analytics with real-time insights on redemptions and customer actions.