Order processing and shipping notifications for online purchases

Purpose

 1.1. Automate end-to-end order processing after an online Indigenous art gallery sale, ensuring prompt payment verification, inventory updates, shipping initiation, and customer notifications.
 1.2. Guarantee documentation for each order, minimize manual administration, and provide real-time shipping/tracking information to clients.
 1.3. Enable seamless integration with gallery inventory, payment processors, logistics carriers, and communication tools for superior client experience and operational efficiency.

Trigger Conditions

 2.1. New order placed via online gallery checkout (e.g., e-commerce platform order confirmation webhook).
 2.2. Payment confirmed or received event via payment gateway.
 2.3. Inventory update action after sale.
 2.4. Shipping label created via logistics provider API.

Platform Variants

 3.1. Shopify
  • Feature: Order webhook
  • Setting: Configure webhook to POST on "order/paid" event to automation endpoint.

 3.2. WooCommerce
  • Feature: REST API trigger on new order
  • Setting: POST to integration endpoint with order details after payment completion.

 3.3. Magento
  • Feature: Sales Order API
  • Setting: Monitor "order status change" for "processing" and POST to workflow.

 3.4. Wix
  • Feature: Wix Stores Webhooks
  • Setting: Set webhook for "onOrderPaid" to automation flow.

 3.5. Squarespace
  • Feature: Order Webhook
  • Setting: Activate "Order Completed" webhook for downstream tasks.

 3.6. BigCommerce
  • Feature: Orders Webhooks
  • Setting: Subscribe to "order status updated" event.

 3.7. Square
  • Feature: Orders API webhook
  • Setting: On "payment updated", forward order data.

 3.8. Stripe
  • Feature: Payment Intent Events
  • Setting: Listen for "payment_intent.succeeded" to validate purchase.

 3.9. PayPal
  • Feature: IPN (Instant Payment Notification)
  • Setting: Use IPN POST for payment confirmation handling.

 3.10. SendGrid
  • Feature: Transactional Emails
  • Setting: Use Orders API call to dynamically send buyer notification with tracking.

 3.11. Twilio
  • Feature: SMS Messaging API
  • Setting: POST order and shipping update data to SMS endpoint for customer confirmation.

 3.12. ShipStation
  • Feature: Orders API, Webhook
  • Setting: Create shipping label via API with order data; trigger carrier notification.

 3.13. Australia Post
  • Feature: Shipping & Tracking API
  • Setting: Programmatically create and track parcels; push notification with tracking link.

 3.14. FedEx
  • Feature: Ship API, Tracking API
  • Setting: Generate labels and auto email or SMS tracking numbers.

 3.15. UPS
  • Feature: Shipping API
  • Setting: Generate shipment and send tracking updates via webhook integration.

 3.16. DHL
  • Feature: eCommerce API
  • Setting: Create shipment and push tracking status to customer communication API.

 3.17. Mailchimp
  • Feature: Automated Customer Journeys
  • Setting: Trigger workflow on e-commerce purchase event to send updated emails.

 3.18. Klaviyo
  • Feature: Order Event Flow
  • Setting: Add user to post-purchase sequence with their order/tracking info.

 3.19. Salesforce
  • Feature: Commerce Cloud Order API
  • Setting: Trigger record update and follow-up tasks after each order.

 3.20. Google Sheets
  • Feature: Sheets API
  • Setting: Append new order and shipping data to gallery sales spreadsheet for reporting.

Benefits

 4.1. Reduces gallery staff workload, accelerates order cycle, and improves communication accuracy.
 4.2. Ensures real-time, multi-channel updates for clients, supporting superior Indigenous art buyer experience.
 4.3. Centralizes and documents all gallery e-commerce and fulfillment steps for easy reporting and audit.