Educational Programs & EventsPurpose
Trigger Conditions
2.2. Registration / RSVP is canceled or spot is freed.
2.3. Waitlist application submitted.
2.4. Manual override or bulk admin action for waitlist.
2.5. Scheduled reminders or communications to waitlist registrants.
Platform Variants
• Function: Send SMS notification to waitlist candidates when a spot opens.
• Setting: Configure Twilio Messaging API endpoint for outbound event triggers.
3.2. SendGrid
• Function: Send automated waitlist acceptance emails.
• Setting: Set transactional email template, use /mail/send API with dynamic fields.
3.3. Google Sheets
• Function: Store and update waitlist, track attendee progression.
• Setting: Use Sheets API for CRUD operations tied to event triggers.
3.4. Salesforce
• Function: Sync event attendee/waitlist status to CRM.
• Setting: Configure a Salesforce Flow for Lead/Contact update on trigger.
3.5. Eventbrite
• Function: Manage event registration, waitlist auto-promotion.
• Setting: Enable waitlist, use webhook for registration changes.
3.6. Zoom
• Function: Update webinar registrant list upon waitlist promotion.
• Setting: Use Zoom API /webinar/registrants and attendee status update.
3.7. Mailchimp
• Function: Send segmented announcements to waitlisted guests.
• Setting: Use Mailchimp Campaign API to send batch emails.
3.8. Slack
• Function: Notify staff on admin Slack channel when waitlist changes.
• Setting: Use Slack Incoming Webhooks or chat.postMessage API.
3.9. Microsoft Teams
• Function: Automated alert when guest is promoted from waitlist.
• Setting: Configure Teams Webhook URL for posting event update.
3.10. HubSpot
• Function: Update contact property for waitlist status.
• Setting: Use HubSpot Contact API to PATCH property field.
3.11. Airtable
• Function: Store and view waitlist data dashboard.
• Setting: Use Airtable API for row updates and status sync.
3.12. Zapier
• Function: Connect registration platform to downstream services.
• Setting: Configure Zap steps for trigger/action flow.
3.13. Calendly
• Function: Manage waitlist for time-slotted tours.
• Setting: Use Calendly Webhook for invitee.created and invitee.canceled.
3.14. ActiveCampaign
• Function: Trigger automation for waitlist follow-up series.
• Setting: Use ActiveCampaign Automations and API Contact Updates.
3.15. Google Calendar
• Function: Insert or update calendar event for promoted waitlist guest.
• Setting: Use Google Calendar Events API to add/edit events.
3.16. Trello
• Function: Visual representation of waitlist queue for staff.
• Setting: Use Trello API to move cards between lists.
3.17. Asana
• Function: Assign staff tasks to manage new waitlist admissions.
• Setting: Use Asana API to create tasks on trigger.
3.18. JotForm
• Function: Intake custom waitlist applications.
• Setting: Use JotForm API for form submission retrieval.
3.19. Notion
• Function: Update internal waitlist knowledgebase with live data.
• Setting: Use Notion API for database row insert/update.
3.20. Intercom
• Function: Message guest via chat widget when waitlist spot opens.
• Setting: Use Intercom API to send targeted user messages.
3.21. Typeform
• Function: Collect detailed waitlist info and triggers.
• Setting: Use Typeform API on form completion to process applicant.
Benefits
4.2. Maximizes attendance and minimizes empty seats.
4.3. Enhances guest experience with fast, consistent communication.
4.4. Allows cross-platform, omni-channel notifications for guests/staff.
4.5. Provides real-time insights and reporting to management.
4.6. Facilitates policy compliance and data retention for event audits.
4.7. Ensures scalable, consistent waitlist handling for all event sizes.