Patient consent and information collection (digital forms)

Purpose

1.1. Enables rapid digital collection of patient consent and essential information during air ambulance dispatch, reducing manual paperwork delays.
1.2. Captures legal authorization, medical history, emergency contacts, allergies, and insurance data directly from patients or guardians in crisis.
1.3. Delivers secured, timestamped digital records to medical teams for immediate use and compliance with healthcare data regulations.
1.4. Automates integration of collected data into dispatch, medical records, billing, and regulatory compliance workflows.

Trigger Conditions

2.1. Emergency dispatch center initiates patient handoff process.
2.2. Crew signals need for consent/information collection via dispatch UI or mobile app.
2.3. New air ambulance mission is logged or case is updated, requiring updated patient authorization.
2.4. External triggers: hospital or emergency call center provides initial patient contact details for outreach.

Platform Variants

3.1. DocuSign
• Feature: eSignature API
• Setting: Automated template for consent; API triggers via case creation.
3.2. Typeform
• Feature: Webhook submission
• Setting: Consent form auto-sent based on dispatch trigger; responses captured via webhook.
3.3. Jotform
• Feature: API Form Submission
• Setting: Dispatch event generates patient-specific form link; integrates with CRM.
3.4. Adobe Acrobat Sign
• Feature: REST API
• Setting: Consent templates; prefilled via API and sent to patient device.
3.5. Google Forms
• Feature: Google Apps Script Trigger
• Setting: Script generates response form and notifies medical team upon submit.
3.6. Microsoft Forms
• Feature: Power Automate Trigger
• Setting: Auto-send form via workflow; responses routed based on dispatch data.
3.7. Twilio SMS
• Feature: Programmable Messaging API
• Setting: Dispatch triggers SMS with secure form link to patient/guardian.
3.8. SendGrid
• Feature: Transactional Email API
• Setting: Personalized consent form email; tracks open/click via API events.
3.9. Slack
• Feature: Incoming Webhooks
• Setting: Notify ops team when consent received or pending.
3.10. Salesforce Health Cloud
• Feature: Process Builder/Flow
• Setting: Auto-generate consent request task from dispatch record.
3.11. Zoho Forms
• Feature: Webhooks
• Setting: Triggered form distribution from dispatch; responses autofill CRM.
3.12. Formstack
• Feature: Workflow Automation
• Setting: Conditional form send based on mission parameters.
3.13. PandaDoc
• Feature: API Document Generation
• Setting: Consent template filled and sent per mission via API.
3.14. HelloSign
• Feature: API Signature Request
• Setting: Prepopulation from dispatch data; signed docs routed instantly.
3.15. Airtable
• Feature: Script Automations
• Setting: Form sent and record updated on new airlift event.
3.16. HubSpot
• Feature: Workflow Automation
• Setting: Consent task automated from case/dispatch pipeline.
3.17. monday.com
• Feature: Automation Recipes
• Setting: Consent items auto-generated and tracked in mission board.
3.18. Power Automate
• Feature: Scheduled/triggered flows
• Setting: Connects dispatch data to any supported form service.
3.19. ServiceNow
• Feature: Flow Designer
• Setting: Consent collection integrated into incident workflow.
3.20. Medallia Zingle
• Feature: Messaging Automation
• Setting: Two-way SMS for digital consent and info collection.

Benefits

4.1. Eliminates paperwork and manual errors during time-critical dispatches.
4.2. Accelerates mission readiness and compliance with health regulations.
4.3. Enhances patient safety by providing real-time access to medical data.
4.4. Tracks form completion and consent status for legal and quality assurance.
4.5. Integrates seamlessly into dispatch, records, and billing systems for operational efficiency.