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Integration of emergency notifications with public alert systems

Purpose

1.1. Automate emergency notifications to rapidly inform the public and internal teams during crises (natural disasters, terrorist incidents, etc.).
1.2. Enable cross-platform automated dispatch of alerts (SMS, phone, email, siren networks, mobile push, etc.) to maximize reach and response efficiency.
1.3. Ensure automatable escalation, repeated reminders, and status confirmations with two-way communication automation.
1.4. Automate integration with geographical information, alert authority systems, and analytics to optimize response coordination.

Trigger Conditions

2.1. Automated detection of crisis event in monitoring systems (weather alerts, surveillance feeds, sensors).
2.2. Manual trigger via authorized personnel dashboard/mobile app/API.
2.3. Scheduled drills or periodic risk notifications automatedly launched.
2.4. Integration with national or regional alert feeds (e.g., IPAWS, CAP).

Platform variants

3.1. Twilio SMS
• Feature/Setting: SMS API; automate message sending via event trigger.
• Sample: POST to /Messages with Body, To, From set by workflow.
3.2. SendGrid
• Feature/Setting: Email API; automate alert emails to distribution lists.
• Sample: POST to /mail/send with dynamic templates for emergency.
3.3. Slack
• Feature/Setting: Webhook API; automate safety alerts to channels/groups.
• Sample: POST to /api/chat.postMessage with automate_triggered content.
3.4. Microsoft Teams
• Feature/Setting: Incoming webhook; automated emergency notifications in teams.
• Sample: POST JSON with incident summary to webhook URL.
3.5. PagerDuty
• Feature/Setting: Events API; automate incident alert creation/assignment.
• Sample: POST to /v2/enqueue with automate_flag set true.
3.6. Google Firebase Cloud Messaging
• Feature/Setting: Push Notification API; automate mobile alerts for subscribed users.
• Sample: POST to /fcm/send with automate_emergency_alert payload.
3.7. Everbridge
• Feature/Setting: Mass notification API; automate launch of pre-configured notification scenarios.
• Sample: POST to /notifications with automate parameters.
3.8. AlertMedia
• Feature/Setting: API for alert publishing; automate multi-channel broadcasting.
• Sample: POST JSON structured alert to /v1/alerts/send.
3.9. Rave Alert
• Feature/Setting: Send API; automated push/SMS/call/email warnings.
• Sample: Trigger /alerts with automate_contact_lists.
3.10. VoiceShot
• Feature/Setting: Voice API; automate phone call alerts to citizens/employees.
• Sample: POST to /api/alert with automate_recorded_message_id.
3.11. WhatsApp Business API
• Feature/Setting: Message API; automate WhatsApp mass notifications.
• Sample: POST to /messages with emergency automate template.
3.12. IPAWS (USA)
• Feature/Setting: CAP XML; automate publishing to national alerting network.
• Sample: Automate ingest/export to IPAWS-OPEN endpoint.
3.13. RapidSOS Portal
• Feature/Setting: Response Data API; automate sharing emergency data to public safety entities.
• Sample: POST automate event to incident endpoint.
3.14. Microsoft Azure Logic Apps
• Feature/Setting: Automated workflows; automate response steps across systems.
• Sample: Connect triggers to Logic Apps automate actions.
3.15. Google Cloud Pub/Sub
• Feature/Setting: Topic publish/subscribe; automate message brokering for alert data.
• Sample: Publish automate incident message to topic.
3.16. Zapier
• Feature/Setting: Multi-app automation; automate chained notification flows.
• Sample: Trigger automate action on channel/message post.
3.17. Cisco Webex
• Feature/Setting: Bot/Webhook posts; automate emergency notifications to spaces.
• Sample: POST automate_alert to /messages endpoint.
3.18. Amazon SNS (Simple Notification Service)
• Feature/Setting: Topic-based automation; mass automate notifications via SMS, push, or email.
• Sample: Publish automate_emergency_alert to SNS topic.
3.19. OnSolve CodeRED
• Feature/Setting: API for voice/SMS/email; automate launch of predefined alert templates.
• Sample: POST automate_payload to /alerts/send endpoint.
3.20. Siren Jack
• Feature/Setting: API trigger; automate physical siren activation from command automator.
• Sample: Send automate_trigger POST to siren unit.
3.21. AWS Lambda
• Feature/Setting: Event-driven function; automate custom emergency notification logic.
• Sample: Trigger automate function via API Gateway event.
3.22. Salesforce Marketing Cloud
• Feature/Setting: Journey Builder/Transactional Messaging; automate high-priority SMS/email.
• Sample: Automate trigger in Journey with event API.

Benefits

4.1. Automates mass alerting with reliable delivery across diverse channels.
4.2. Reduces manual response time, ensuring rapid and automatable alert distribution.
4.3. Enables automated targeting, re-notification, and cross-verification for improved coverage.
4.4. Streamlines, monitors, and analyzes emergency alert effectiveness through automation analytics.
4.5. Scales automated response coordination, reducing human error and increasing public safety in real time.

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