Purpose
1.2. Enable cross-platform automated dispatch of alerts (SMS, phone, email, siren networks, mobile push, etc.) to maximize reach and response efficiency.
1.3. Ensure automatable escalation, repeated reminders, and status confirmations with two-way communication automation.
1.4. Automate integration with geographical information, alert authority systems, and analytics to optimize response coordination.
Trigger Conditions
2.2. Manual trigger via authorized personnel dashboard/mobile app/API.
2.3. Scheduled drills or periodic risk notifications automatedly launched.
2.4. Integration with national or regional alert feeds (e.g., IPAWS, CAP).
Platform variants
• Feature/Setting: SMS API; automate message sending via event trigger.
• Sample: POST to /Messages with Body, To, From set by workflow.
3.2. SendGrid
• Feature/Setting: Email API; automate alert emails to distribution lists.
• Sample: POST to /mail/send with dynamic templates for emergency.
3.3. Slack
• Feature/Setting: Webhook API; automate safety alerts to channels/groups.
• Sample: POST to /api/chat.postMessage with automate_triggered content.
3.4. Microsoft Teams
• Feature/Setting: Incoming webhook; automated emergency notifications in teams.
• Sample: POST JSON with incident summary to webhook URL.
3.5. PagerDuty
• Feature/Setting: Events API; automate incident alert creation/assignment.
• Sample: POST to /v2/enqueue with automate_flag set true.
3.6. Google Firebase Cloud Messaging
• Feature/Setting: Push Notification API; automate mobile alerts for subscribed users.
• Sample: POST to /fcm/send with automate_emergency_alert payload.
3.7. Everbridge
• Feature/Setting: Mass notification API; automate launch of pre-configured notification scenarios.
• Sample: POST to /notifications with automate parameters.
3.8. AlertMedia
• Feature/Setting: API for alert publishing; automate multi-channel broadcasting.
• Sample: POST JSON structured alert to /v1/alerts/send.
3.9. Rave Alert
• Feature/Setting: Send API; automated push/SMS/call/email warnings.
• Sample: Trigger /alerts with automate_contact_lists.
3.10. VoiceShot
• Feature/Setting: Voice API; automate phone call alerts to citizens/employees.
• Sample: POST to /api/alert with automate_recorded_message_id.
3.11. WhatsApp Business API
• Feature/Setting: Message API; automate WhatsApp mass notifications.
• Sample: POST to /messages with emergency automate template.
3.12. IPAWS (USA)
• Feature/Setting: CAP XML; automate publishing to national alerting network.
• Sample: Automate ingest/export to IPAWS-OPEN endpoint.
3.13. RapidSOS Portal
• Feature/Setting: Response Data API; automate sharing emergency data to public safety entities.
• Sample: POST automate event to incident endpoint.
3.14. Microsoft Azure Logic Apps
• Feature/Setting: Automated workflows; automate response steps across systems.
• Sample: Connect triggers to Logic Apps automate actions.
3.15. Google Cloud Pub/Sub
• Feature/Setting: Topic publish/subscribe; automate message brokering for alert data.
• Sample: Publish automate incident message to topic.
3.16. Zapier
• Feature/Setting: Multi-app automation; automate chained notification flows.
• Sample: Trigger automate action on channel/message post.
3.17. Cisco Webex
• Feature/Setting: Bot/Webhook posts; automate emergency notifications to spaces.
• Sample: POST automate_alert to /messages endpoint.
3.18. Amazon SNS (Simple Notification Service)
• Feature/Setting: Topic-based automation; mass automate notifications via SMS, push, or email.
• Sample: Publish automate_emergency_alert to SNS topic.
3.19. OnSolve CodeRED
• Feature/Setting: API for voice/SMS/email; automate launch of predefined alert templates.
• Sample: POST automate_payload to /alerts/send endpoint.
3.20. Siren Jack
• Feature/Setting: API trigger; automate physical siren activation from command automator.
• Sample: Send automate_trigger POST to siren unit.
3.21. AWS Lambda
• Feature/Setting: Event-driven function; automate custom emergency notification logic.
• Sample: Trigger automate function via API Gateway event.
3.22. Salesforce Marketing Cloud
• Feature/Setting: Journey Builder/Transactional Messaging; automate high-priority SMS/email.
• Sample: Automate trigger in Journey with event API.
Benefits
4.2. Reduces manual response time, ensuring rapid and automatable alert distribution.
4.3. Enables automated targeting, re-notification, and cross-verification for improved coverage.
4.4. Streamlines, monitors, and analyzes emergency alert effectiveness through automation analytics.
4.5. Scales automated response coordination, reducing human error and increasing public safety in real time.