Performance feedback collection from supervisors post-shift

Purpose

1. Automate the collection of performance feedback from supervisors immediately after each employee’s shift ends to ensure timely, structured, and standardized input for employee skill development, operational transparency, and talent retention.

2. Enables automated tracking of shift-specific performance, supports data-driven HR decisions, and automates reporting for pastries & desserts staff in patisseries.

Trigger Conditions

1. End-of-shift time reached in scheduling software.

2. Supervisor logs out or completes closing checklist.

3. Employee clock-out triggers feedback prompt.

4. Daily batching at store closing for supervisors with active shifts that day.

Platform Variants

1. Slack

• Feature/Setting: Workflow Builder; automates sending custom feedback forms to supervisor DM post-shift.
  

2. Microsoft Teams

• Feature/Setting: Power Automate; automates Teams chat with actionable adaptive card for shift review.
  

3. Google Forms

• Feature/Setting: Google Apps Script trigger; automates feedback form send based on Sheets update marking clock-out.
  

4. Zendesk

• Feature/Setting: Triggers API; automate creation of feedback tickets for supervisor action.
  

5. SurveyMonkey

• Feature/Setting: Email collector API; automates survey send with prefilled supervisor and shift details.
  

6. Typeform

• Feature/Setting: Webhook; automates Typeform URL dispatch to supervisor email/SMS with shift parameters.
  

7. Asana

• Feature/Setting: Automations (Rules); automatically assign feedback task to supervisor post-shift.
  

8. Jira

• Feature/Setting: Automation for Jira rules; automate issue creation ‘Performance Feedback’ labeled by shift.
  

9. Trello

• Feature/Setting: Butler automation; auto-add feedback card to Supervisor board after marked shift.
  

10. Zoho People

• Feature/Setting: Workflow Rule; auto-send feedback form by email/notification when employee logs out.
  

11. BambooHR

• Feature/Setting: Webhook Automator; on end of scheduled shift, automate send of performance check-in.
  

12. Workday

• Feature/Setting: Workday Studio; automate process to assign feedback item on supervisor’s dashboard.
  

13. Monday.com

• Feature/Setting: Automation Recipes; automates creation of feedback item in HR board post-shift.
  

14. Salesforce

• Feature/Setting: Process Builder; automates task assignment for supervisor to submit feedback on staff shift.
  

15. Mailgun

• Feature/Setting: Send API; automate feedback request email to supervisors post-shift with custom template.
  

16. Twilio

• Feature/Setting: Programmable SMS API; automates SMS feedback prompt to supervisor post employee clock-out.
  

17. SendGrid

• Feature/Setting: Automated Campaign; automate send of HTML feedback form link via triggered campaign.
  

18. Outlook 365

• Feature/Setting: Power Automate integration; automatically email supervisor form upon calendar shift ending.
  

19. Zapier

• Feature/Setting: Multi-step automation; watches shift changes and sends form link automatedly via chosen channel.
  

20. HubSpot

• Feature/Setting: Workflow automation; post-shift task reminders for performance review, with automated follow-up.
  

Benefits

1. Automates consistent capture of real-time feedback.

2. Increases supervisor response rates via automation and reminders.

3. Reduces manual HR intervention with automatable workflows.

4. Enables automated consolidated reporting on employee performance.

5. Standardizes process, automating fairness in evaluations.

6. Elevates staff engagement by automating follow-up conversations.

7. Frees operational leadership from repetitive communication, automating feedback logistics.

8. Supports continuous improvement through automated analytics.

9. Automator-driven reminders minimize missed reviews.

10. End-to-end automated process fits the patisserie employee management cycle.