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Performance feedback request automation

Purpose

 1.1. Automate the collection, aggregation, and analysis of performance feedback from staff and management to improve service quality, employee engagement, and compliance with Afghan restaurant operational standards.
 1.2. Ensure timely, structured, and unbiased feedback process after each shift, review, or training session.
 1.3. Streamline escalation for low-performance scores and automate action item assignment.

Trigger Conditions

 2.1. Shift completion by an employee or team.
 2.2. Scheduled review period (weekly, monthly, after performance milestones).
 2.3. Completion of employee training or onboarding.
 2.4. Manual request by supervisor for ad hoc performance feedback.

Platform Variants

 3.1. Twilio SMS
  • Feature/Setting: Programmable Messaging API — Configure feedback request SMS sent post-shift; sample: Send POST to `/Messages` endpoint with employee number and feedback prompt.
 3.2. SendGrid
  • Feature/Setting: Email API — Send automated feedback email template after scheduled events; sample: POST `/mail/send` with dynamic feedback link.
 3.3. Slack
  • Feature/Setting: Incoming Webhooks — Push direct feedback form links to staff channels; sample: Configure webhook to post feedback reminders to staff channel.
 3.4. Microsoft Teams
  • Feature/Setting: Adaptive Cards API — Deliver feedback forms in chat; sample: POST adaptive card to user thread after shift logged.
 3.5. Google Forms
  • Feature/Setting: API Integration — Generate pre-filled feedback forms; sample: Use Forms API to create links tied to shift data.
 3.6. Typeform
  • Feature/Setting: Webhooks — Auto-generate and send personalized feedback requests post-shift; configure webhook trigger on event completion.
 3.7. SurveyMonkey
  • Feature/Setting: CreateCollector API — Launch and send feedback surveys; autogenerated collector after each event.
 3.8. BambooHR
  • Feature/Setting: Employee Events API — Trigger feedback request when a shift is marked as completed.
 3.9. Workday
  • Feature/Setting: Business Process Framework — Initiate survey to team upon scheduled triggers.
 3.10. Zoho People
  • Feature/Setting: Workflow Rules — Automate emails/forms when attendance entry logged.
 3.11. ADP Workforce Now
  • Feature/Setting: Workflow Automation — Feedback request task on shift end trigger.
 3.12. Monday.com
  • Feature/Setting: Automation Recipes/API — Instantly generate and assign feedback forms.
 3.13. Asana
  • Feature/Setting: Rules Automation — Create follow-up task for feedback submission after shift-related task is closed.
 3.14. Trello
  • Feature/Setting: Butler Automation — Card creation for feedback per employee post-shift.
 3.15. Jira
  • Feature/Setting: Automation for Jira — Create feedback issue when worklog is completed.
 3.16. Zapier
  • Feature/Setting: Zap Triggers & Actions — Multi-platform feedback request triggered from any HR event.
 3.17. Airtable
  • Feature/Setting: Automations — Automated email/form link sent from base with shift roster.
 3.18. Google Calendar
  • Feature/Setting: Event Triggers — After shift event ends, auto-send feedback form link via Gmail API.
 3.19. Outlook
  • Feature/Setting: Calendar Events API — Feedback request auto-sent when event marked as 'Complete'.
 3.20. Freshdesk
  • Feature/Setting: Scenario Automation — Feedback ticket opened for supervisor upon shift/incident logged.

Benefits

 4.1. Consistent and timely performance feedback collection without manual reminders.
 4.2. Data centralization for HR analysis, reducing bias and missed evaluations.
 4.3. Faster identification of training needs and high/low performers.
 4.4. Improved employee satisfaction through transparent career development and recognition.
 4.5. Supports compliance, reduces paperwork, and strengthens a feedback-oriented culture.

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