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Automated shift scheduling and notifications

Purpose

1.1. Automates shift scheduling and employee notifications for Army & Navy surplus shops.
1.2. Centralizes creation, updating, and publishing of rotas.
1.3. Automates distribution of schedules via SMS, email, push notifications, or messaging apps.
1.4. Automates reminders, shift swaps, absentee reporting, and compliance checks.
1.5. Automates holidays, overtime, and last-minute staffing adjustments.

Trigger Conditions

2.1. New scheduling period is initialized.
2.2. Supervisor updates or edits a shift.
2.3. Employee requests shift swap or marks unavailability.
2.4. Automated deadline alerts for unconfirmed shifts.
2.5. Detected understaffing or overlapping in automatable roster.
2.6. Automated data sync from external HR/payroll systems.

Platform variants


3.1. Google Calendar API
• Feature/Setting: Automating shift event creation; configure insert event endpoint for each rostered employee; automated email reminders.

3.2. Microsoft Outlook Calendar Graph API
• Feature/Setting: Automates shift entry; configure Calendar.Create event for push notifications; automate confirmations via RSVP.

3.3. Twilio SMS API
• Feature/Setting: Automated shift notification via programmable SMS; configure outbound SMS endpoint per scheduled user.

3.4. Slack API
• Feature/Setting: Automates schedule announcement; use chat.postMessage for sending channel or DM alerts per shift change.

3.5. SendGrid
• Feature/Setting: Automated email notifications; configure transactional templates for shift details; automate triggers on changes.

3.6. Microsoft Teams
• Feature/Setting: Automates schedule posting; use /schedule bot or Teams Graph API for announcements and reminders.

3.7. Zoom Chat API
• Feature/Setting: Automated shift notifications through chat messages; configure Chat SendMessage endpoint.

3.8. WhatsApp Business API
• Feature/Setting: Automates multi-user shift reminders; configure automated outbound templates based on schedule data.

3.9. Telegram Bot API
• Feature/Setting: Automated shift alerts via bot messages; configure sendMessage for personalized notifications.

3.10. Discord API
• Feature/Setting: Automator posts automated notifications in designated server channels using createMessage.

3.11. PagerDuty
• Feature/Setting: Automates scheduling for on-call staff; configure schedule API and automated alert escalation policies.

3.12. BambooHR
• Feature/Setting: Automates syncing shift data using Employee Time Tracking API; triggers automated notifications on changes.

3.13. Workday
• Feature/Setting: Automates scheduling integration using HCM APIs; triggers workflow notifications on shift assignment.

3.14. Jibble
• Feature/Setting: Automated timesheet and rota publishing; configure webhook for automated shift notification dispatches.

3.15. Deputy
• Feature/Setting: Schedules are automatable via REST API; automatedly sends push, SMS, or email alerts to affected staff.

3.16. When I Work
• Feature/Setting: Automates schedule creation and notifications; via schedule.create and notification.send endpoints.

3.17. SAP SuccessFactors
• Feature/Setting: Uses Workforce Scheduling API for automating roster updates and employee comms.

3.18. ServiceNow
• Feature/Setting: Automates shift management workflow through Flow Designer; triggers automated notifications on workforce events.

3.19. Zoho People
• Feature/Setting: Automates shift allocation; uses Attendance/Shift Scheduling API with custom automations for alerting.

3.20. Monday.com
• Feature/Setting: Automator uses automatable Workflows to trigger notifications based on board changes; automate alerts via integrations.

Benefits

4.1. Reduces manual scheduling errors using automatable workflows.
4.2. Automates notifications to maximize shift coverage and staff satisfaction.
4.3. Speeds up change adaptation with automated triggers for last-minute staffing.
4.4. Automates compliance with labor laws and overtime monitoring.
4.5. Enhances employee engagement through automated, consistent communication.
4.6. Frees up admin time by automating rota distribution and confirmations.
4.7. Enables real-time, automatable shift management from any device.

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