Reminders for booked events and classes

Purpose

1.1. Automated reminders for booked events and classes ensure cannabis club members receive timely notifications on upcoming sessions and events they’ve registered for, reducing no-shows and improving member engagement.
1.2. Automates communication via SMS, email, push notifications, or messaging apps, eliminating manual follow-ups.
1.3. Supports recurring or one-time reminders, confirming attendance, or sharing post-event information, streamlining event management.
1.4. Integrated tracking automates RSVP collection and updates for event organizers.
1.5. Automating reminders fosters a more organized, professional experience for both club staff and members.

Trigger Conditions

2.1. New event or class booking in the cannabis club system.
2.2. Pre-defined time interval (e.g., 24 or 48 hours) before the event start time.
2.3. Event status change (e.g., rescheduled or canceled).
2.4. Booking modification or member information update.
2.5. Automated confirmation received from participant.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automated SMS reminders via Programmable Messaging API, using scheduled triggers and message templates with event data. Sample: Configure Twilio Flow for “SendMessage” action tied to event bookings.

3.2. SendGrid
• Feature/Setting: Automated event email reminders via Marketing Campaigns Automation. Sample: Set “triggered email” workflow tied to booking data.

3.3. Slack
• Feature/Setting: Automate reminders sent to members via Slack API chat.postMessage; configure bots with scheduled notifications for booked sessions.

3.4. WhatsApp Business API
• Feature/Setting: Automated WhatsApp notifications with template messages for booked events using WhatsApp Cloud API; set up predefined flows using event triggers.

3.5. Google Calendar
• Feature/Setting: Automates event invitations and reminders by programmatically creating calendar entries using Calendar API with “reminders” property.

3.6. Microsoft Outlook 365
• Feature/Setting: Automates event invitations and pre-event reminders with the Outlook Calendar API “create event” and “add reminder” automation features.

3.7. Mailchimp
• Feature/Setting: Automated event follow-up via Customer Journey Builder with event triggers based on custom audience segments.

3.8. Zoom
• Feature/Setting: Automated email/push reminders for virtual events by configuring scheduled reminders within Zoom’s Meeting API or Webhooks.

3.9. HubSpot
• Feature/Setting: Automates email/SMS reminders via Workflow Automation, triggered by contact bookings in CRM.

3.10. ActiveCampaign
• Feature/Setting: Automates reminders through Automations (Event Booking triggers) to send SMS or email based on booking fields.

3.11. Salesforce
• Feature/Setting: Process Builder or Flow Builder automates event notification and reminders sent through integrated communication channels.

3.12. Telegram Bot API
• Feature/Setting: Automated Telegram notifications for booked events using sendMessage within bot workflows triggered by event registrations.

3.13. Facebook Messenger
• Feature/Setting: Automate reminders using Messenger Send API, configuring event-triggered flows with message templates.

3.14. Zendesk
• Feature/Setting: Automated ticket-based reminders using Zendesk Triggers for any changes in event booking status.

3.15. Pipedrive
• Feature/Setting: Automates reminder emails using Workflow Automation when a new booking (deal) is created.

3.16. Webex Events
• Feature/Setting: Schedule automated event reminders via REST API or in-platform scheduler for digital sessions.

3.17. ClickSend
• Feature/Setting: Automates SMS/voice reminders for bookings by setting up “Scheduled SMS” features or using API post events.

3.18. Intercom
• Feature/Setting: Automated in-app or email reminders via custom bots and event-triggered messages in Intercom.

3.19. Google Chat
• Feature/Setting: Automates notification messages with Google Chat API, triggering reminders to spaces or individuals for upcoming events.

3.20. Calendly
• Feature/Setting: Built-in automated email and SMS reminders for event bookings, configurable through event type workflow settings.

Benefits

4.1. Automates manual communication, reducing administrative workload for cannabis club staff.
4.2. Improves attendance rates and engagement by automating delivery of timely reminders.
4.3. Reduces human error and forgotten follow-ups by implementing a precise, automated system.
4.4. Supports scale with automation even as booking volume increases.
4.5. Enables multi-channel automated reminders, catering to member preferences for SMS, email, or in-app.
4.6. Tracks confirmations and automates response handling, helping organizers optimize resource allocation.
4.7. Ensures compliant, consistent communication practices with auditable automation logs.
4.8. Frees up staff for higher-value tasks by automating routine reminder workflows.