Purpose
1.2. Eliminate manual effort, reduce human error, and standardize feedback process across varied events (workshops, conferences, member meetings).
1.3. Capture sector-specific trends and gather quantitative and qualitative data for internal reporting, member engagement, and event ROI analysis.
Trigger Conditions
2.2. Attendance records finalized or updated.
2.3. Time-based: e.g., 30 minutes after event end time.
2.4. Manual trigger by event coordinator with feedback distribution authorization.
Platform Variants
3.1 Microsoft Outlook
• Feature/Setting: “Send Email” action via Microsoft Graph API; automate email feedback form dispatch to attendee distribution list based on calendar event completion.
3.2 Google Workspace
• Feature/Setting: Google Forms “Send via Email” API; schedule form link email to event invitees using Google Calendar and Gmail “Send Mail” APIs.
3.3 Slack
• Feature/Setting: “Chat.PostMessage” API method; auto-send feedback survey links via channel or DM to event participants group.
3.4 Twilio SMS
• Feature/Setting: Messages API “Send SMS”; text message feedback request with survey link to participants’ registered phone numbers.
3.5 SendGrid
• Feature/Setting: Mail Send API; template-based campaign with personalized feedback forms dispatched at scheduled time.
3.6 Mailchimp
• Feature/Setting: “Campaigns” API; segment participant list and automate triggered feedback campaign post event completion.
3.7 Zoho CRM
• Feature/Setting: Workflow rule with “Send Survey” action; integrate Zoho Survey post-event linked to event contacts.
3.8 Salesforce
• Feature/Setting: Process Builder/Flow “Send Email Alert” or “Send Survey Invitation” Actions via Salesforce Surveys API.
3.9 HubSpot
• Feature/Setting: Workflow “Send Follow-up Email”; insert feedback form link based on event property trigger.
3.10 Eventbrite
• Feature/Setting: Webhook/offline “Send attendee email” via Event Completed trigger and SurveyMonkey or Typeform integration.
3.11 SurveyMonkey
• Feature/Setting: API “Send Survey Collector”; schedule sending of feedback form links to attendee list fetched via API.
3.12 Typeform
• Feature/Setting: “Responses Webhook” and “Email Notifications”; auto-trigger post-event email sends with unique link for survey completion.
3.13 WhatsApp Business API
• Feature/Setting: “messages” endpoint; send structured feedback requests to attendees’ WhatsApp accounts.
3.14 Trello
• Feature/Setting: Automation “Butler” power-up; create card per recipient and auto-email feedback form link using email-to-board feature.
3.15 Airtable
• Feature/Setting: “Automations” > Send Email action; on event status update, email form link to participants stored in table.
3.16 ActiveCampaign
• Feature/Setting: “Automations” > Send Email action; event tag trigger dispatches feedback surveys to list segment.
3.17 Pipedrive
• Feature/Setting: Workflow Automation “Send Email”; trigger when deal (event) moves to “Completed” stage.
3.18 Zendesk
• Feature/Setting: Trigger “Send satisfaction survey” using Zendesk automation API to ticket requesters post-event.
3.19 Monday.com
• Feature/Setting: Automations “Send Email” step; auto-send feedback form on pulse (event) status change to “Done.”
3.20 ClickSend
• Feature/Setting: SMS API “SendSMS” endpoint; batch send feedback request link post-event.
3.21 Notion
• Feature/Setting: Notion API plus integration with email services; update event database, triggering email automation.
3.22 Intercom
• Feature/Setting: “Post Event Message” or automated in-app notification for feedback collection after event.
3.23 Smartsheet
• Feature/Setting: Automated workflow “Send Alert” on status update; dispatch feedback survey link to contact list.
Benefits
4.2. Significant reduction in administrative labor and probability of missed follow-ups.
4.3. Enhanced member engagement and data completeness through multi-channel outreach.
4.4. Insight collection accelerates improvement cycles for future agricultural association events.
4.5. Automated reminders increase response rates for feedback.