Post-event wrap-up automation (thank yous, surveys, follow-ups)

Purpose

1.1. Automate the post-event wrap-up process for non-profit arts organizations, including sending thank you messages, distributing surveys, and managing follow-up communication after programs or events.
1.2. Ensure consistent, timely outreach to attendees, sponsors, speakers, and volunteers by automating workflows, enhancing engagement and data collection.
1.3. Standardize survey distribution to collect feedback, automate personalized thank-yous, and automate follow-up tasks such as donation requests or newsletter signups for better relationship management.

Trigger Conditions

2.1. Automatedly triggered when an event ends based on calendar data or event management status.
2.2. Triggered by attendee check-out, completion of ticket scans, or specified wrap-up time in event software.
2.3. Triggered upon upload of attendee data, or survey templates to the automator platform.

Platform Variants

3.1. Mailchimp
• Feature/Setting: Automated post-event email campaigns; use 'Customer Journeys' with triggers set to event completion.

3.2. Constant Contact
• Feature/Setting: Automated thank you emails using 'Email Automation' workflow, triggered by segmentation on event tag.

3.3. Eventbrite
• Feature/Setting: Webhook integration to automate extracting attendee data; trigger follow-up automations.

3.4. SurveyMonkey
• Feature/Setting: Automatedly send follow-up surveys via API based on event completion triggers.

3.5. Google Sheets
• Feature/Setting: Automate import of event attendance data for survey sender automations.

3.6. Twilio SMS
• Feature/Setting: Configure SMS automation for thank you or survey links post-event using Programmable Messaging API.

3.7. SendGrid
• Feature/Setting: Automate transactional thank-you emails using Dynamic Template API post-event.

3.8. Salesforce
• Feature/Setting: Workflow Rules to automate follow-up tasks, personalized emails, or case creation post-event.

3.9. HubSpot
• Feature/Setting: Automated 'Workflows' for event wrap-up emails and surveys using contact segments.

3.10. Slack
• Feature/Setting: Automate internal notifications and team survey reminders using Webhooks or Bots.

3.11. Typeform
• Feature/Setting: Automate survey distribution via Typeform API, triggered when attendee list updates.

3.12. Zoho CRM
• Feature/Setting: Automate post-event communications using Workflow automation functions after event activity.

3.13. Microsoft Teams
• Feature/Setting: Automate follow-up message delivery to team channels using Power Automate connectors.

3.14. ActiveCampaign
• Feature/Setting: Automate thank-you and survey sequences using Automation Recipes tied to attendee import.

3.15. Airtable
• Feature/Setting: Automate attendee tracking and outgoing communication summary using Automations feature.

3.16. Intercom
• Feature/Setting: Automated message campaigns by segment, such as 'Post-Event Surveys' via the API.

3.17. Jotform
• Feature/Setting: Automate feedback collection by sending form links via autoresponder on submission.

3.18. Asana
• Feature/Setting: Automated follow-up task generation for team members after event tasks close via Asana API.

3.19. Zapier
• Feature/Setting: Automates chaining of thank-you, survey, and follow-up actions connecting event tools.

3.20. Google Forms
• Feature/Setting: Automated sending of feedback form links using Apps Script when attendee list is populated.

Benefits

4.1. Automation ensures timely, consistent outreach and engagement with participants and stakeholders.
4.2. Automates collection and analysis of feedback, saving resources for non-profit arts organizations.
4.3. Reduces manual errors, enables data-driven insights, automates repetitive wrap-up tasks.
4.4. Improves event impact measurement and community connection through automatable, personalized communication.
4.5. Automating post-event workflows increases donor and audience satisfaction, strengthening future event success.