Event & Booking AutomationPurpose
1.2. Automate communications to reduce manual tracking, freeing staff time for core aviation activities.
1.3. Ensure fair, time-stamped notification delivery to all members, reducing booking disputes.
1.4. Seamlessly update reservation databases, reflecting waitlist changes in real time.
1.5. Provide multi-channel notifications (SMS, voice, email, push) for member preference.
Trigger Conditions
2.2. Cancellation or no-show frees up a booking spot in the system.
2.3. Admin manually updates the waitlist position for an event.
2.4. System detects time-based priority; e.g., earliest waitlisted is promoted after cancellation.
2.5. Periodic batch process checks for unnotified status changes.
Platform Variants
– Feature: Programmable SMS API
– Setting: Configure SMS endpoint; trigger on status update; map phone number field.
– Example: POST /Messages with Body="You are off the waitlist for Event X."
3.2. SendGrid
– Feature: Transactional Email API
– Setting: Setup dynamic template; inject recipient and event info; trigger via webhook.
– Example: POST /mail/send with dynamic_template_data={"event": "FlyOut"}
3.3. Slack
– Feature: Incoming Webhooks
– Setting: Post event notification to #aeroclub-notifications channel.
– Example: Webhook URL, JSON payload with event details.
3.4. Mailgun
– Feature: Email Sending API
– Setting: Create route for automated notification; map to event status triggers.
– Example: POST /messages with recipient and status message.
3.5. Zapier
– Feature: Webhooks, Email, SMS integrations
– Setting: Setup Zaps for waitlist triggers, link to output services.
– Example: Trigger: Google Sheet; Action: SMS via Twilio.
3.6. Pushover
– Feature: Push Notifications
– Setting: API token for Aeroclub app, send user-targeted notifications.
– Example: POST /messages with user key and message body.
3.7. Salesforce
– Feature: Process Builder/Flow
– Setting: Create automation for object status change; trigger email/SMS activity.
– Example: Flow that forks: Email if subscribed, SMS otherwise.
3.8. Microsoft Power Automate
– Feature: Automated cloud flows
– Setting: Connect Booking Database; trigger notifications over Teams/email/SMS.
– Example: When record updated, send Teams message.
3.9. Google Cloud Functions
– Feature: Event-driven serverless logic
– Setting: Listen to Firestore/Sheets changes, send notification via Pub/Sub or email.
– Example: function onFirestoreUpdate, sendGrid.send()
3.10. Facebook Messenger Platform
– Feature: Messenger Send API
– Setting: Trigger direct message to member’s Messenger ID.
– Example: POST /me/messages with event text.
3.11. Discord
– Feature: Webhook messages
– Setting: Post notification to Aviation Club server channel.
– Example: Webhook URL, JSON content.
3.12. Telegram
– Feature: Bot API sendMessage
– Setting: Use bot token, trigger chat message to user/group.
– Example: POST /sendMessage with chat_id and text.
3.13. Amazon SES
– Feature: SendEmail API
– Setting: Configure verified identities, trigger on waitlist updates.
– Example: SendEmail to member on confirmation.
3.14. Amazon SNS
– Feature: SMS/Push Notifications
– Setting: Topic for waitlist updates, subscriber endpoints per channel.
– Example: Publish event notification.
3.15. HubSpot
– Feature: Workflow Automation
– Setting: Create workflow on custom property change; choose communication channel.
– Example: If waitlist status changed, send marketing email.
3.16. Notion
– Feature: API updates and integration
– Setting: Use API to log event, trigger notification elsewhere.
– Example: Update database item, webhook to notifier.
3.17. ClickSend
– Feature: SMS/Email API
– Setting: API credentials, create recipient contact, configure trigger.
– Example: POST /sms/send with message and mobile number.
3.18. ActiveCampaign
– Feature: Automation workflows
– Setting: Use contact triggers; send SMS or email per status change.
– Example: If tag “waitlisted-off” added, send campaign.
3.19. Microsoft Outlook Graph API
– Feature: sendMail endpoint
– Setting: Automated emails upon event triggers from booking system.
– Example: POST /me/sendMail.
3.20. Line Messaging API
– Feature: Push Message endpoint
– Setting: Notify via user’s Line ID on status change.
– Example: POST /v2/bot/message/push.
Benefits
4.2. Increases member satisfaction with fair, transparent process.
4.3. Reduces Aeroclub admin load, minimizing errors and communication delays.
4.4. Delivers channel flexibility, catering to diverse member preferences.
4.5. Provides audit trail of notifications for compliance and review.