Flight booking confirmation and reminders

Purpose

1.1 Automate flight booking confirmation and upcoming reminder notifications for aeroclubs, ensuring members receive instant acknowledgments, event details, itinerary, and timely reminders before flights.
1.2 Enhance user experience, reduce administrative tasks, minimize booking errors, and ensure full awareness of flight schedules and requirements.
1.3 Integrate with various channels (email, SMS, calendar, voice, social, and mobile push) to provide multi-modal notification coverage.

Trigger Conditions

2.1 New flight booking is created or modified in the aeroclub reservation system.
2.2 Flight event approaches (e.g., 24 hours before departure).
2.3 Status change in booking (e.g., confirmed, rescheduled, cancelled).
2.4 Manual staff update or automated schedule update.

Platform Variants

3.1 Twilio SMS
• Function/API: Programmable Messaging – Send confirmation/reminder via SMS on booking trigger.
• Sample: Configure webhook to Twilio’s /Messages API with member’s phone and personalized message.

3.2 SendGrid
• Function/API: Mail Send – Email booking confirmations and reminders.
• Sample: POST to /mail/send endpoint with templated HTML including flight and contact info.

3.3 Outlook Calendar (Microsoft Graph)
• Function/API: Create Event – Add booking as a calendar invitation.
• Sample: POST to /me/events with event details, date/time, and location info.

3.4 Google Calendar
• Function/API: Events.insert – Insert flight as calendar event, send notification.
• Sample: Use event resource with notifications property in API call.

3.5 Slack
• Function/API: chat.postMessage – Notify club staff or members in Slack channel.
• Sample: Webhook to #bookings with flight summary.

3.6 WhatsApp Business API
• Function/API: messages – Send booking/reminder as WhatsApp message.
• Sample: POST to /messages endpoint with session template and variables.

3.7 Mailgun
• Function/API: Messages API – Deliver email confirmations/reminders.
• Sample: POST /messages with structured payload.

3.8 Pushover
• Function/API: Messages – Fire off mobile push with booking status.
• Sample: POST to /1/messages.json with user key and message.

3.9 Telegram Bot API
• Function/API: sendMessage – Direct message to member’s Telegram.
• Sample: POST /bot/sendMessage with chat_id and text.

3.10 Discord
• Function/API: create message – Announce new bookings/reminders in selected Discord text channel.
• Sample: POST message to webhook URL with structured JSON content.

3.11 Zoom
• Function/API: Meeting create/register – Auto-send event links if flight includes virtual briefings.
• Sample: Schedule and invite participants via Meetings API.

3.12 Salesforce
• Function/API: Task/Activity API – Auto-log booking confirmation as CRM activity; send reminder.
• Sample: Insert Task with subject, dates, and owner.

3.13 HubSpot
• Function/API: Engagements API – Log confirmation as engagement, send workflow-based follow-up.
• Sample: POST engagement linked to contact and timestamp.

3.14 Zendesk
• Function/API: Ticket creation/Notifications – Generate support ticket or automated confirmation email.
• Sample: POST new ticket with type=booking and auto-email enabled.

3.15 Facebook Messenger Platform
• Function/API: Send API – Push reminders via Messenger.
• Sample: POST /me/messages with recipient_id and custom message payload.

3.16 Apple Push Notification (APNs)
• Function/API: Notification – Push booking details to iOS users.
• Sample: POST alert payload to APNs endpoint using device token.

3.17 Firebase Cloud Messaging
• Function/API: Messages API – Trigger push notification to Android/iOS.
• Sample: POST notification key and content to /fcm/send.

3.18 Zoho Calendar
• Function/API: Event Add – Sync flight as event with reminder via API.
• Sample: POST to /calendar/events with required data fields.

3.19 MessageBird
• Function/API: SMS/WhatsApp/Voice – Multi-channel confirmations and reminders.
• Sample: Use SMS/WhatsApp endpoints for message dispatch; voice for call reminders.

3.20 ClickSend
• Function/API: SMS API – Automated SMS confirmation/reminders.
• Sample: POST to /sms/send with recipient and text.

3.21 Asana
• Function/API: Task Create – Log task or event for internal team on bookings.
• Sample: POST /tasks with name, notes, and due date.

3.22 Monday.com
• Function/API: Item Creation/Automations – Create board item for every new booking; auto-generate pre-event reminders.
• Sample: Use items.create and notification automations.

Benefits

4.1 Drastically reduces manual admin work, freeing club resources.
4.2 Consistent communications improve member satisfaction and attendance.
4.3 Multi-channel notifications ensure urgent info reaches recipients.
4.4 Reduction in no-shows and last-minute cancellations.
4.5 Real-time syncing with calendars avoids booking overlap and confusion.
4.6 Enables advanced analytics on booking and attendance trends for operational strategy improvement.