Post-event feedback requests

Purpose

1.1. Automate collection of participant feedback after archery events or classes for quality improvement and data-driven event planning.
1.2. Automatedly initiate timely post-event surveys, enhancing response rates with minimal manual intervention.
1.3. Automate personalized feedback request messages based on attendance records, event type, and segment.
1.4. Automatically centralize responses for reporting, trend analysis, and continuous improvement of archery programs.
1.5. Support automation for regulatory, insurance, or affiliation compliance requiring participant satisfaction data.

Trigger Conditions

2.1. Automatedly activate after class/event status in database switches to 'completed' or 'closed.'
2.2. Automate scheduling for set times post-event (e.g., 1 hour, 24 hours) using environment triggers.
2.3. Automator triggers by event manager marking event as “ended” in a management system.
2.4. Automatable triggers when attendance record is updated with participation status.
2.5. Automatedly trigger on batch basis after a weekly or monthly set of sessions finish.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate SMS send via Twilio Programmable Messaging API. Sample: Send POST to /v1/Messages with event_attendee_phone & survey_link.
3.2. SendGrid
• Feature/Setting: Automate email feedback request via SendGrid Marketing Campaigns API. Sample: POST /v3/mail/send with recipient, event name, & dynamic survey link.
3.3. Gmail API
• Feature/Setting: Automate templated email feedback with POST to /gmail/v1/users/me/messages/send, injecting custom details per participant.
3.4. Outlook Mail API
• Feature/Setting: Automate feedback email via /me/sendMail endpoint with event completion body/template.
3.5. Mailchimp
• Feature/Setting: Automate survey campaigns using Mailchimp Campaigns API; create & send campaign post-event.
3.6. Slack
• Feature/Setting: Automate direct feedback prompt to attendees’ Slack via chat.postMessage.
3.7. Microsoft Teams
• Feature/Setting: Automate Teams chat feedback request using /chats/{chat-id}/messages for participants.
3.8. WhatsApp Business API
• Feature/Setting: Automate WhatsApp message send via /v1/messages with feedback survey link and attendance filtering.
3.9. Facebook Messenger API
• Feature/Setting: Automate Messenger survey send with /me/messages endpoint post-event.
3.10. SurveyMonkey
• Feature/Setting: Automate survey distribution using /surveys/{id}/collectors API after event completion.
3.11. Google Forms
• Feature/Setting: Automate Google Form link generation & send via Google Forms API, POST form to attendees.
3.12. Typeform
• Feature/Setting: Automate survey distribution with Typeform Responses API POST to batch send participants feedback links.
3.13. HubSpot
• Feature/Setting: Automate feedback workflow using HubSpot Workflows API with custom trigger for event end.
3.14. Salesforce
• Feature/Setting: Automate task or email trigger via Salesforce Process Builder/API with Event Ended trigger.
3.15. Zoho CRM
• Feature/Setting: Automate survey task assignment or email using Zoho CRM API with closed event filter.
3.16. Airtable
• Feature/Setting: Automate feedback email trigger from completed event record using Airtable Automations.
3.17. Notion
• Feature/Setting: Automate in-app mention or comment to attendees using Notion API after event completion.
3.18. Calendly
• Feature/Setting: Automate feedback email via Calendly Event Ended Webhook to send follow-up.
3.19. Eventbrite
• Feature/Setting: Automate email or message feedback via Event Ended webhook event and Message Attendees API.
3.20. Google Chat
• Feature/Setting: Automate feedback prompt with Google Chat API message POST to attendee group chat.
3.21. Jotform
• Feature/Setting: Automate Jotform feedback survey with form distribution using Jotform API post-event.
3.22. ActiveCampaign
• Feature/Setting: Automate email series for feedback via ActiveCampaign Automation API triggered by event status.

Benefits

4.1. Automatedly increases feedback collection speed and scale for archery programs.
4.2. Automates engagement, keeps clubs in regular contact with members, and improves loyalty.
4.3. Enables analysis and reporting via automated feedback aggregation, enhancing decision-making.
4.4. Frees staff from manual follow-ups—reducing error risk and saving hours through automation.
4.5. Establishes process compliance for sports associations or insurance via automation.
4.6. Automates multi-channel outreach (SMS, email, chat), ensuring broader response coverage.