Waiting list management for fully booked events

Purpose

1.1. Automate waiting list management for fully booked community/neighborhood association events.
1.2. Automatedly collect responses from interested residents once capacity is full.
1.3. Automate notification for available spots to waitlisted individuals.
1.4. Track sign-up timestamps, automate ordering, and automate updates based on cancellations.
1.5. Integrate with multiple communications channels for automated outreach and confirmations.

Trigger Conditions

2.1. Event registration reaches maximum capacity, triggering automated waitlist registration process.
2.2. An existing participant cancels, automating an invite to the next waitlisted member.
2.3. Scheduled reminders automate confirmation for attendees on waitlist.
2.4. Manually moving attendees from event to waitlist automates follow-up.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate outbound/inbound SMS; configure “Send SMS” API to notify or confirm waitlist status.
3.2. SendGrid
• Feature/Setting: Automate transactional emails for confirmations/cancellations, using “Send Email” REST API.
3.3. Google Sheets
• Feature/Setting: Automates waitlist tracking; use Google Sheets API to append, edit, or move rows when openings occur.
3.4. Mailchimp
• Feature/Setting: Automated mailing list segmentation; configure “Add Subscriber to List” API for waitlist management.
3.5. Slack
• Feature/Setting: Automate notification to admin/channel via “chat.postMessage” API for status updates.
3.6. Airtable
• Feature/Setting: Automate waitlist and registration with automated base sync via Airtable API.
3.7. Eventbrite
• Feature/Setting: Use “Waitlist API” to automate waitlist entry, move-up, and notifications.
3.8. Zoom
• Feature/Setting: Automate webinar registration caps, triggering Zapier/Zoom API to collect overflow sign-ups.
3.9. ActiveCampaign
• Feature/Setting: Automate personalized emails and actions with “Add Contact to List” API.
3.10. Salesforce
• Feature/Setting: Automate contact creation and status updates using “Create/Update Lead” REST API.
3.11. HubSpot
• Feature/Setting: Manage automated lists, triggering workflows with “Create Contact” and “Enroll in Workflow” APIs.
3.12. Notion
• Feature/Setting: Automate database rows for waiting list with Notion API.
3.13. Microsoft Power Automate
• Feature/Setting: Automate multi-step workflows integrating email, SMS, calendar with Power Automate Flows.
3.14. Calendly
• Feature/Setting: Automates bookings overflow; configure webhook to collect and route over-capacity sign-ups.
3.15. Typeform
• Feature/Setting: Automate waitlist form collection; push new entries via Typeform API/Webhook.
3.16. Jotform
• Feature/Setting: Automate a webform for overflow; grab data via API and trigger follow-ups automatedly.
3.17. Pipedrive
• Feature/Setting: Automated waitlist lead creation and movement using “Create Person/Deal” API.
3.18. Trello
• Feature/Setting: Automate waitlist cards and status updates using Trello API for board/lists.
3.19. Zendesk
• Feature/Setting: Automate support ticket generation for waitlist follow-up using “Create Ticket” API.
3.20. Discord
• Feature/Setting: Automate private messaging and role assignment via Discord bot API for waitlist notifications.
3.21. WhatsApp Business API
• Feature/Setting: Automated notifications to waitlisted attendees via WhatsApp Business messaging endpoint.
3.22. SurveyMonkey
• Feature/Setting: Automate collection and push of waitlist interest using SurveyMonkey Collector API.

Benefits

4.1. Automates entire manual waitlist management, saving time for organizers.
4.2. Improves attendee experience with automated real-time notifications.
4.3. Provides automated transparency, ensuring fairness in waitlist order handling.
4.4. Allows administrators to automate communication across preferred channels.
4.5. Up-to-date reporting and automated documentation of waitlist movements and communications.