Purpose
1. Automate venue change notifications for netball club members, coaches, and staff.
2. Centralize real-time communication regarding last-minute venue shifts due to weather, scheduling conflicts, or emergencies.
3. Minimize manual effort by automating multi-channel alerts to improve event management efficiency and attendee preparedness.
4. Ensure members receive timely, actionable information to reduce confusion, no-shows, and operational friction.
Trigger Conditions
1. Venue update recorded in event management system (manual or automatic input).
2. Update detected via club calendar sync.
3. Integration webhook receives venue change event from scheduling/admin app.
4. Update posted in club management portal or CRM.
5. API callback or push from venue aggregator service.
6. Scheduled pre-event check discovers deviation from planned venue.
7. Manual trigger by admin via dashboard interface.
8. Geo-fencing automation triggers when event GPS moves.
Platform Variants
1. Twilio SMS
- Feature: Send SMS via programmable SMS API.
- Setting: Configure phone number, message template, recipient list, and trigger webhook.
2. SendGrid
- Feature: Automated email dispatch.
- Setting: Use Send Email API, insert dynamic venue fields, and configure recipient segments.
3. Slack
- Feature: Automated channel or DM notification.
- Setting: Set up Slack Incoming Webhooks and automate post messages to #Event-Alerts.
4. Microsoft Teams
- Feature: Automated Teams message.
- Setting: Use Microsoft Graph API "Send chatMessage", configure adaptive card with venue details.
5. WhatsApp Business API
- Feature: Automated templated message delivery.
- Setting: Use WhatsApp Cloud API, configure pre-approved templates, and send to contact list.
6. Discord
- Feature: Automated alert to server/channel.
- Setting: Build webhook integration, automate @mention to members.
7. Google Calendar
- Feature: Automate event update invites.
- Setting: Use Calendar API "events.patch" to update venue and trigger notifications.
8. Outlook 365
- Feature: Automated event update email.
- Setting: Microsoft Graph API "Update event" with automated attendee notification.
9. Mailchimp
- Feature: Automated campaign to segmented list.
- Setting: Trigger campaign via API with venue field dynamic merge.
10. Pushover
- Feature: Automated push notification.
- Setting: Pushover API automation to send venue info to member devices.
11. Telegram
- Feature: Automated bot message.
- Setting: Telegram Bot API "sendMessage" with event data.
12. Facebook Messenger
- Feature: Automated message blast.
- Setting: Messenger Send API with member segment selection.
13. Zapier
- Feature: Automate multi-app messaging.
- Setting: Create Zap to trigger notifications on multiple platforms upon venue change event.
14. HubSpot
- Feature: Automated email via workflow.
- Setting: Use workflows to send event venue updates to contacts.
15. Salesforce
- Feature: Automated task and notification.
- Setting: Process Builder or Flow to trigger SMS/email to clients.
16. Flock
- Feature: Channel alert automation.
- Setting: Flock Webhook for automated notification.
17. Intercom
- Feature: Automated in-app/message post.
- Setting: Use Intercom API to push venue update to user inboxes.
18. ActiveCampaign
- Feature: Automate email/SMS.
- Setting: Automation workflow triggers on venue change field update.
19. ClickSend
- Feature: Automated SMS/email/postcard.
- Setting: ClickSend API for message automation on venue change.
20. AirTable
- Feature: Trigger automation on record change.
- Setting: AirTable Automations with SMS/email integration on venue update.
Benefits
1. Streamlines notification processes and automates communication flow.
2. Cuts manual intervention and avoids overlooked notifications.
3. Consistent, timely delivery across diverse channels enhances attendance and preparedness.
4. Automates multi-platform messaging reducing administrative workload and error rates.
5. Automator ensures all stakeholders stay informed, promoting club professionalism through reliable automation.
6. Automatable solution scales with club growth, boosting operational efficiency.
7. Automatedly improves trust and member satisfaction with real-time, accurate updates.