Event Management & CoordinationPurpose
1.2. Ensure timely, structured responses to improve future events.
1.3. Streamline communication for diverse attendee preferences (email, SMS, forms, chat).
1.4. Centralize data for reporting, leadership insights, and follow-up actions.
Trigger Conditions
2.2. End time of event reached in scheduling software.
2.3. Manual confirmation by event coordinator.
2.4. Submission of event attendance forms triggers sequence.
Platform Variants
3.1. Twilio SMS
• Feature: API Send Message – configure with recipient attendee phone numbers and post-event SMS template.
• Setting: Use programmable SMS interface; include unique survey link.
3.2. SendGrid
• Feature: API Mail Send – set up automated email feedback request post-event.
• Setting: Dynamic templates with personalized event and attendee data.
3.3. Google Forms
• Feature: Auto-generate survey – integrate pre-filled links for attendee identification.
• Setting: Prefill recipient name/event info in URL parameters.
3.4. Microsoft Teams
• Feature: Adaptive Card Messaging API – distribute feedback prompts to designated member groups.
• Setting: Schedule post-event card delivery to event channel.
3.5. Slack
• Feature: Incoming Webhooks – automate feedback message to event-specific channels.
• Setting: Include actionable buttons or direct Google Forms link.
3.6. Mailchimp
• Feature: Automated Email Sequence – trigger feedback campaign for event segment.
• Setting: Populate segment with event attendee list; custom thank-you/feedback merge tags.
3.7. Typeform
• Feature: API – create survey invitations with metadata for tracking.
• Setting: Send individualized survey URLs via email/SMS automation.
3.8. Zoom
• Feature: Post-event Poll API – configure automatic survey delivery after webinars.
• Setting: Enable post-meeting survey distribution.
3.9. Eventbrite
• Feature: Attendee Messaging API – send feedback request to all registered participants.
• Setting: Schedule message based on event end timestamp.
3.10. Airtable
• Feature: Automations – trigger feedback email when ‘Event Status’ changes to ‘Completed’.
• Setting: Linked feedback form and attendee contact fields.
3.11. SurveyMonkey
• Feature: Email Invitation API – automate survey distribution upon attendee list upload.
• Setting: Insert event-specific context in invitations.
3.12. Constant Contact
• Feature: Automated Email Template API – schedule follow-up feedback email.
• Setting: Personalized dynamic fields with attendee and event details.
3.13. WhatsApp Business API
• Feature: Automated Message Templates – dispatch feedback request to mobile contacts.
• Setting: Include interactive survey link; opt-in management.
3.14. Pabbly Connect
• Feature: Multi-platform automation – chain triggers from event sources to preferred feedback method.
• Setting: Connect church management tool to survey tool and communications channel.
3.15. HubSpot
• Feature: Workflow Automation – send post-event feedback forms to contact lists.
• Setting: Use ‘Event Attendance’ property to trigger workflow.
3.16. Zoho CRM
• Feature: Workflow Rules – auto-send survey based on event outcomes.
• Setting: Match ‘Event Ended’ criteria in automation builder.
3.17. Formstack
• Feature: Auto-generated Feedback Request – integrate via webhook to attendee list.
• Setting: Generate custom follow-up email on event end.
3.18. Salesforce Marketing Cloud
• Feature: Journey Builder – initiate feedback sequence for event campaign segment.
• Setting: Entry event tied to completion status in church records.
3.19. Facebook Messenger
• Feature: Messenger Automation API – send feedback request to event participants.
• Setting: Use post-event trigger from event page replies.
3.20. Gmail
• Feature: Scheduled Send/API – deliver personalized feedback request with subject customization.
• Setting: Batch or individual emails, attendee merge fields.
Benefits
4.2. Saves staff coordination and follow-up time.
4.3. Reaches attendees via preferred channels.
4.4. Centralizes data for reporting and actionable insights.
4.5. Boosts attendee engagement and loyalty through timely outreach.