Integration with external ticketing systems

Purpose

1. Automate the seamless integration of external ticketing systems to synchronize event data, manage attendee information, automate ticket sales, enhance reporting, and enable real-time updates between art center event management platforms and third-party cultural ticketing providers.

2. Enable automated workflows for event creation, ticket inventory synchronization, attendee list updating, automated notifications, and revenue tracking across multi-disciplinary arts venues.

3. Automate compliance and tracking for regulatory, financial, and audience engagement objectives by integrating event and ticketing data sources.

Trigger Conditions

1. New event creation or update in event management system.

2. Ticket purchase, refund, or cancellation by attendees on external ticketing systems.

3. Automated fee, revenue, or attendance report generation schedules.

4. Changes in attendee status (e.g., check-in, no-shows, VIP status updates) trigger automations.

5. Threshold-based triggers (e.g., low ticket inventory alert, automated event capacity notifications).

Platform Variants

1. Eventbrite

• Feature/Setting: Use Event API (POST /v3/events/) to automate event publishing and attendance tracking.
  

2. Ticketmaster

• Feature/Setting: Ticketing API (GET /products, POST /orders) automates ticket listing and order status syncing.
  

3. See Tickets

• Feature/Setting: Partner API (POST /event, GET /sales) automates event upload and instant sales sync.
  

4. Universe

• Feature/Setting: API (POST /events, GET /orders) automates event and ticket inventory management.
  

5. Brown Paper Tickets

• Feature/Setting: Developer API (AddEvent, EventList) automates event synchronization and ticket sale import.
  

6. Billetto

• Feature/Setting: REST API (Create Event, Fetch Orders) automates event management and order status updates.
  

7. Tix

• Feature/Setting: Tix Data Push API automates automated export of ticket purchaser data to CRM.
  

8. Ticket Tailor

• Feature/Setting: Webhooks & API (POST /events, GET /bookings) automate bookings sync and automated status notifications.
  

9. Dice

• Feature/Setting: Partner Integration (API/webhooks) automates event onboarding and ticket allocation sync.
  

10. AudienceView

• Feature/Setting: REST API (GET /performances, POST /orders) automates event feeds and ticket confirmation.
  

11. Eventix

• Feature/Setting: API (Create Event, Retrieve Tickets) automates event setup and retrieves performed sales.
  

12. Ticketsolve

• Feature/Setting: API (POST /event, GET /tickets) automates event listing and ticket data extraction.
  

13. PatronBase

• Feature/Setting: SOAP/REST API manages venue event synchronisation and automated ticket import.
  

14. Spektrix

• Feature/Setting: API (Event, TicketType endpoints) automate ticket updates and sales analytics integration.
  

15. Ticketleap

• Feature/Setting: Event & Orders API automates automated check-ins and sales notification integration.
  

16. OvationTix (AudienceView Professional)

• Feature/Setting: API (GET /events, POST /sales) automates synchronizing event data and ticket transaction automation.
  

17. TicketSpice

• Feature/Setting: API/Webhook automator for ticket sale automation, sending purchase event updates.
  

18. Tessitura

• Feature/Setting: TNEW API automates scheduled imports of ticket purchaser and attendance data.
  

19. Etix

• Feature/Setting: XML/JSON API (GET events/tickets, POST orders) automates ticket sale and event creation integration.
  

20. Vendini

• Feature/Setting: REST API automates event push and automated attendee data ingestion.
  

21. Splicket

• Feature/Setting: Event API automates bidirectional automated event-upload and ticket synchronization.
  

Benefits

1. Achieve full automation of recurring, time-intensive event and ticketing tasks, reducing human intervention.

2. Automatedly maintain real-time data consistency and accuracy across all art center and ticketing platforms.

3. Scale ticketing operations to accommodate multiple venues and large audiences using automation.

4. Leverage scheduled automation for reporting, analytics, and compliance, boosting operational efficiency.

5. Reduce error rates and increase speed in attendee management, ticket sales, and financial processing with automation.

6. Enable automating notifications and updates to both art center staff and attendees for timely communications.

7. Increase revenue by automating cross-promotion and dynamic pricing automatable tasks across platforms.

8. Provide a scalable, audit-ready automation backbone for multi-disciplinary cultural event organizations.