Online ticket sales and payments processing

Purpose

1.1. Automate complete online ticket sales and automate payments processing to streamline event attendance, eliminate manual errors, and enable real-time reporting for multi-disciplinary arts centers.
1.2. Automated processes cover customer purchase flow, payments, ticket issuance, confirmation notifications, refund automation, and reporting export.
1.3. Automation reduces staff workload, enables 24/7 ticket availability, tracks inventory automatically, and delivers automated guest analytics.

Trigger Conditions

2.1. Customer initiates ticket purchase via website, mobile app, or social media channel.
2.2. Automated triggers on new event listing, ticket inventory update, payment confirmation, or request for refund/cancellation.
2.3. Automatedly triggers for ticket delivery upon successful payment or to send reminder notifications close to event date.

Platform Variants

3.1. Stripe
• Feature/Setting: PaymentIntent API automatedly configured to process credit card, Apple Pay, Google Pay, SEPA, or ACH.
3.2. PayPal
• Feature/Setting: Orders API + Webhooks for automating ticket validation upon payment approval.
3.3. Square
• Feature/Setting: Online Payments API for ticket checkout, automating confirmation emails via Square’s Receipts API.
3.4. Eventbrite
• Feature/Setting: Events API automates event publishing and ticket validation; Orders webhook for post-sale automations.
3.5. Ticketmaster
• Feature/Setting: Partner APIs automate creating listings, ticket types, and automating buyer notifications.
3.6. WooCommerce
• Feature/Setting: REST API for WooCommerce Tickets extension—automates order creation and inventory updates.
3.7. Shopify
• Feature/Setting: Automated checkout webhook, custom apps automating ticket delivery and reporting.
3.8. Zapier
• Feature/Setting: Automate actions between ticketing platforms and CRMs, automating ticket confirmation delivery.
3.9. Mailchimp
• Feature/Setting: Automates transactional emails—ticket confirmations, reminder, and event updates.
3.10. SendGrid
• Feature/Setting: API setup for automating delivery of electronic tickets and event reminders.
3.11. Twilio SMS
• Feature/Setting: Messaging API automates SMS confirmations and entry passes to attendee phone numbers.
3.12. Slack
• Feature/Setting: Incoming Webhooks automate internal alerts for new ticket sales or sold-out events.
3.13. Salesforce
• Feature/Setting: Automated sync of buyers to contacts, automating CRM engagement and post-event follow-up.
3.14. Google Sheets
• Feature/Setting: APIs automate logging transactions, refunds, and attendee lists in real-time.
3.15. Facebook Events
• Feature/Setting: Pages API automates event posting and tracking RSVPs, updating ticketing system automatically.
3.16. Zoom
• Feature/Setting: Webinar Registration API automates ticket to virtual event registration and reminders.
3.17. DocuSign
• Feature/Setting: API for automating e-signature flows for group ticketing or special packages.
3.18. Typeform
• Feature/Setting: API setup for custom registration flows automating ticket issuance based on survey responses.
3.19. QuickBooks
• Feature/Setting: Automated sync of ticket sales and refunds for accounting, using Sales Receipt API.
3.20. HubSpot
• Feature/Setting: Automated contact creation and workflow triggers for post-purchase nurturing and reminders.
3.21. Google Calendar
• Feature/Setting: Automated event creation and invited attendee sync for automated reminder notifications.

Benefits

4.1. Automation enables non-stop ticket sales, eliminating manual bottlenecks and human error.
4.2. Automated payment processing increases operational efficiency and improves cash flow visibility.
4.3. Automated ticket delivery, reminders, and passwordless entry elevate attendee experience and event success metrics.
4.4. Automation gives multi-disciplinary arts centers scalable tools, automating reporting and audience segmentation for future events.