Waiting list management and ticket availability alerts

Purpose

1.1. Automates managing waiting lists for sold-out art center events, tracking sign-ups, and notifying users automatablely when tickets become available due to cancellations or additional releases.
1.2. Enables real-time, automated, multi-platform ticket availability alerts—reducing staff workload and maximizing ticket sales opportunity by triggering cross-channel notifications.
1.3. Collects, organizes, and updates attendee data using automation to keep records current and manage queues automatically across different event platforms.

Trigger Conditions

2.1. Event reaches ticket capacity—sellout detected via API trigger or webhook.
2.2. New ticket(s) released (e.g., returned/refunded or added by organizers)—automation updates waiting list and notifies next in line.
2.3. Attendee joins or leaves waiting list—automates all data changes, notifying user of their position or waitlist confirmation.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automated messaging; configure SMS workflow via Programmable Messaging API to send “ticket available” SMS notices.
3.2. SendGrid
• Feature/Setting: Automated email alerts using SendGrid Inbound Parse Webhook for notification emails.
3.3. Mailchimp
• Feature/Setting: Automate segmented waitlist campaigns via API-triggered audience updates and “ticket available” broadcasts.
3.4. HubSpot
• Feature/Setting: Automate contact and ticket status updates with Workflow Automations linked to event CRM properties.
3.5. Salesforce
• Feature/Setting: Use Process Builder or Flow Automation for updating records and automating follow-up alerts on ticket status.
3.6. Zapier
• Feature/Setting: Automates multi-app ticket availability and waitlist actions via “New Sold Out Ticket” and “New Ticket Released” triggers.
3.7. Google Sheets
• Feature/Setting: Auto-update waiting list/spreadsheet rows when new signups or ticket releases occur using Sheets API.
3.8. Typeform
• Feature/Setting: Automate waitlist registrations from Typeform entries with webhook-based workflow triggers.
3.9. Eventbrite
• Feature/Setting: Automate attendee status/capacity tracking and notification emails via Eventbrite API or webhooks.
3.10. Slack
• Feature/Setting: Automated Slack notifications to organizers when list changes or tickets are released via Incoming Webhooks.
3.11. Microsoft Teams
• Feature/Setting: Automated Teams channel messages on waiting list status or ticket alerts via Teams API connectors.
3.12. ActiveCampaign
• Feature/Setting: Automated email/SMS campaigns triggered by waitlist activity leveraging Contact Automations.
3.13. Facebook Messenger
• Feature/Setting: Bot automates sending Messenger alerts when tickets become available using Messenger Send API.
3.14. WhatsApp Business API
• Feature/Setting: Automate ticket available notifications with pre-registered WhatsApp Business messaging flows.
3.15. Intercom
• Feature/Setting: Automated in-app and email notifications for waitlist users when availability changes; configure via Custom Bots.
3.16. Shopify
• Feature/Setting: Automate event ticket product/waitlist sync and notification workflows with Shopify Flow.
3.17. WooCommerce
• Feature/Setting: Automates ticket inventory updates and waitlist notifications using WooCommerce Waitlist or Action Scheduler.
3.18. Pipedrive
• Feature/Setting: Automate lead/contact progression on ticket availability, leveraging Workflow Automations or Webhooks module.
3.19. Drip
• Feature/Setting: Email automation workflows triggered when a user joins/leaves the event waitlist using Drip Automation Rules.
3.20. Airtable
• Feature/Setting: Automates waitlist database changes and triggers notification automations via Airtable Automations or Scripting.
3.21. Discord
• Feature/Setting: Bot automates channel or DM alerts to waiting list members using Discord API on ticket event triggers.
3.22. Zendesk
• Feature/Setting: Automated support tickets or emails when waitlist requests or ticket updates occur, using Zendesk Triggers.
3.23. Trello
• Feature/Setting: Automate waitlist management by auto-updating Trello lists/cards when ticket statuses change, using Trello API.
3.24. Notion
• Feature/Setting: Automated database updates and notification comments on event waitlist changes via Notion API.
3.25. Google Calendar
• Feature/Setting: Automates event/slot availability and personalized notifications for upcoming available ticket slots via API events.

Benefits

4.1. Automates manual waiting list processing, saving staff time and minimizing human error.
4.2. Automatedly engages potential attendees, increases ticket conversion, and reduces abandoned waitlists.
4.3. Ensures real-time updates across channels, maximizing multichannel reach with automated processes.
4.4. Automates data logging and analytics for post-event insights and improved future automations.