Notification of schedule changes to all relevant parties

Purpose

1.1. Ensure immediate notification of actors, directors, crew, and ticket-holders about any changes to rehearsal or performance schedules.
1.2. Minimize confusion, prevent missed communications, and maintain smooth operations of community theatre events.
1.3. Enable automated, multi-channel alerts including email, SMS, push, chat, and voice to guarantee message reach.

Trigger Conditions

2.1. Manual update in scheduling software (e.g., date/time/venue change).
2.2. Receipt of change request via email or submission form.
2.3. Calendar sync event detects change between source and target.
2.4. Admin flags event as rescheduled or canceled.
2.5. Ticketing or booking API receives status update.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Messaging API, configure with recipient lists from contact management, use status callbacks to track delivery.
3.2. SendGrid
• Feature/Setting: Email API, set automated triggers on schedule update with dynamic email templates.
3.3. Slack
• Feature/Setting: Incoming Webhooks, configure channel delivery, tagging relevant roles/groups.
3.4. Microsoft Teams
• Feature/Setting: Teams Bot API or connectors, auto-post updates to defined channels.
3.5. Mailchimp
• Feature/Setting: Campaign API, automated scheduled sends to segmented audience lists.
3.6. WhatsApp Business API
• Feature/Setting: Messages API, template messages on update event, configure group/multi-user notifications.
3.7. Google Calendar
• Feature/Setting: Calendar API, use Push Notifications to email event participants.
3.8. Outlook 365
• Feature/Setting: Graph API, trigger event update notifications to attendees.
3.9. Telegram
• Feature/Setting: Bot API, programmed to alert subscribers and broadcast in groups.
3.10. Discord
• Feature/Setting: Webhook, send automated messages in relevant text channels.
3.11. PagerDuty
• Feature/Setting: Event Orchestration, trigger on schedule change, notify on-call staff.
3.12. SMSGlobal
• Feature/Setting: SMS API, send bulk notifications with scheduling context.
3.13. Zoho Mail
• Feature/Setting: Workflow Rule, auto-send email on schedule change.
3.14. Pushover
• Feature/Setting: Push Notifications API, send instant alerts to production crew devices.
3.15. Facebook Messenger
• Feature/Setting: Messenger API, broadcast to subscriber list.
3.16. Asana
• Feature/Setting: Task Comment/Update webhook, post change notifications in project tasks.
3.17. Jira
• Feature/Setting: Webhooks or Automation Rules, update relevant tickets with notification.
3.18. Salesforce
• Feature/Setting: Process Builder/Flow, send alerts to leads/contacts associated with event.
3.19. Freshdesk
• Feature/Setting: Ticket Update Rule, auto-send schedule change notifications to contacts.
3.20. Notion
• Feature/Setting: API integration, update database and notify workspace members.
3.21. Apple Push Notification Service (APNS)
• Feature/Setting: Push notifications to iOS app users on event update trigger.
3.22. Android Firebase Cloud Messaging (FCM)
• Feature/Setting: Send push notification to Android app subscribers.
3.23. HubSpot
• Feature/Setting: Workflow automation, send email/SMS alerts on schedule update.

Benefits

4.1. Universally reaches all stakeholders using their preferred channel.
4.2. Reduces manual effort, error, and lag in critical communications.
4.3. Enhances stakeholder trust and event professionalism.
4.4. Maintains up-to-date attendance and minimizes no-shows.
4.5. Supports audit trails and message delivery verification.