Purpose
1.1. Automatically send reminder messages—both email and SMS—to all cast and crew, ensuring prompt attendance and readiness for rehearsals, call times, dress rehearsals, and performance events.
1.2. Eliminate manual follow-ups and last-minute communication lapses.
1.3. Enhance organization, reduce absenteeism, and maintain professional standards.
1.4. Centralize and automate event reminders, personalized by role, time, and event type.
Trigger Conditions
2.1. Event scheduled (rehearsal/performance) added or updated in the calendar.
2.2. Specific time threshold before event (e.g., 24 hours, 3 hours, 15 minutes).
2.3. Manual override by event manager for ad-hoc reminders.
2.4. Member status detected as "unconfirmed" or "not acknowledged".
Platform Variants
1. Twilio
• Feature/Setting: Programmable SMS; Configure API to send SMS to group numbers; Use event data as message content.
2. SendGrid
• Feature/Setting: Transactional Email API; Set up dynamic templates for cast/crew roles; Schedule send via API.
3. Gmail API
• Feature/Setting: Send mail endpoint; OAuth for authentication; Automate draft and send to multiple recipients.
4. Outlook Graph API
• Feature/Setting: SendMail endpoint; Use calendar event ID for reference; Dynamic message body and address fields.
5. Amazon SES
• Feature/Setting: Single email or bulk send; Use event tokens in template fields; API for programmatic scheduling.
6. Slack
• Feature/Setting: Chat.postMessage; Send DM or channel message to cast/crew workspace; Use scheduled send plugin.
7. Microsoft Teams
• Feature/Setting: Create chatMessage; Automate posting reminders to channel/group chat.
8. WhatsApp Business API
• Feature/Setting: Send message endpoint; Use cast/crew contact lists; Template message compliance.
9. Telegram Bot
• Feature/Setting: sendMessage function; Custom list or group for crew/cast; Time-triggered execution.
10. Discord Webhook
• Feature/Setting: Webhook URL with JSON body; Role mentions for targeted reminders; Controlled rate limiting.
11. Mailgun
• Feature/Setting: Messages API; Set up mailing list; Parameterized event templates.
12. Plivo
• Feature/Setting: SMS message API; Batch message functionality; Personalized variables.
13. Constant Contact
• Feature/Setting: Scheduled emails; List segmentation for roles/cast vs. crew; API event-based triggers.
14. HubSpot
• Feature/Setting: Workflow automation; Marketing Email API; Contact property filters for segment-based sends.
15. Salesforce Marketing Cloud
• Feature/Setting: Journey Builder; Custom event trigger for reminders; Multi-channel messaging.
16. ClickSend
• Feature/Setting: SMS API; Group messaging from CSV or contacts list; Delay send configuration.
17. Moosend
• Feature/Setting: Automation workflow; Triggered email campaigns tied to event scheduling.
18. ActiveCampaign
• Feature/Setting: Automation builder; Event-based email trigger; List segmentation options.
19. Pipedrive
• Feature/Setting: Scheduler integration; Automated email reminders; BCC to event logs.
20. Mailjet
• Feature/Setting: Transactional and Marketing Send API; Scheduled send; Role-based dynamic content.
21. Zoho CRM
• Feature/Setting: Workflow automation; Email/SMS communication triggers from event module.
22. Clickatell
• Feature/Setting: SMS campaign API; Triggered by event management system; Supports reply tracking.
Benefits
4.1. Guarantees timely attendance through auto-reminders.
4.2. Minimizes manual communication load for event managers.
4.3. Reduces risk of human error and information gaps.
4.4. Supports personalized, role- and event-aware messaging.
4.5. Scalable and repeatable for future or recurring performances.
4.6. Provides automated logging and reporting of sent reminders.
Event & Performance Management