Post-event feedback collection automation

Purpose

1.1. Systematically gather structured, actionable feedback after anime club events to measure engagement, identify areas for improvement, inform future planning, and increase retention by demonstrating responsiveness to participant input.
1.2. Automate multi-channel outreach to collect attendee opinions on event logistics, content, atmosphere, guest speakers, and community experience.
1.3. Consolidate responses into a unified database, generate analytics summaries, and create follow-up actions or acknowledgments.

Trigger Conditions

2.1. Event marked as completed in club calendar, event management, or registration platforms.
2.2. X hours post-event, attendee status is confirmed (e.g., check-in complete), or organizer triggers manual send.
2.3. RSVP list or attendance file available and not yet contacted for feedback.

Platform Variants

3.1. Google Forms
• Feature: Form URL generation and pre-filling attendee emails.
• Sample: Auto-create form, share unique links via email merge.

3.2. Typeform
• API: /responses endpoint for real-time collection of answers.
• Sample: Embed survey link in personalized SMS or chat.

3.3. SurveyMonkey
• API: survey_collectors.create, survey_responses.get.
• Sample: Dispatch surveys via collector, retrieve real-time responses.

3.4. Twilio SMS
• API: Messages > POST /2010-04-01/Accounts/{AccountSid}/Messages.json
• Sample: Personalized SMS to each attendee with survey link.

3.5. SendGrid
• Feature: Dynamic Templates + Mail Send API v3.
• Sample: Batch personalized feedback requests via event-driven email.

3.6. Slack
• API: chat.postMessage
• Sample: DM registered members or post to #event-feedback with form.

3.7. Discord
• API: Create Message endpoint in relevant channel/webhook.
• Sample: DM event role members with unique feedback prompt.

3.8. Microsoft Teams
• Graph API: /chats/sendMessage
• Sample: Teams notification with feedback form to event channel.

3.9. Mailchimp
• API: POST /campaigns + /actions/send
• Sample: Auto-trigger feedback campaign to segment.

3.10. HubSpot
• Workflow: Feedback survey sequence post-event in Marketing Automation.
• Sample: Automated emails tied to event completion CRM record.

3.11. Airtable
• API: PATCH /v0/{baseId}/{tableIdOrName}
• Sample: Mark contacted status and track response submissions.

3.12. Eventbrite
• API: POST /v3/events/{event_id}/attendees/feedback
• Sample: Deliver feedback request using attendee list.

3.13. WhatsApp Business API
• Endpoint: /v1/messages
• Sample: Personalized WhatsApp message with survey link.

3.14. ActiveCampaign
• Automation: Post-event trigger, send feedback form via Email.
• Sample: Use contact segmentation by event participation date.

3.15. Zapier
• Function: Webhook or Event Automation to fire survey sends.
• Sample: Connect event app to trigger post-event survey.

3.16. Trello
• Automation: Butler runs command to set “Feedback Requested” label.
• Sample: Monitor event card status and update for feedback task.

3.17. Monday.com
• Automation: Post-event, notify attendee items to submit feedback.
• Sample: Automated status and email reminder.

3.18. Salesforce
• Flow: Event Completion triggers outbound message/email for feedback.
• Sample: Use Campaign Members to filter target list.

3.19. Zoho CRM
• Automation: Event custom module triggers survey upon completion.
• Sample: Workflow rule routes feedback emails to contacts.

3.20. Jotform
• API: POST /form/{formID}/submissions
• Sample: Auto-fill attendee info and send unique survey URLs.

Benefits

4.1. Substantial timesaving over manual feedback collection and collation.
4.2. Higher and timelier response rate due to multi-channel outreach.
4.3. Centralized feedback inventory for qualitative and quantitative review.
4.4. Improved future event planning by leveraging direct attendee input.
4.5. Enhanced engagement through prompt, personalized follow-up.