Event registration and ticketing automation

Purpose

1. Automate event registration and ticketing processes for historical society events, allowing attendees to seamlessly register online, receive tickets, confirmations, reminders, and updates without manual administrative intervention.

2. Enable automated handling of attendee data, payment processing, ticket issuance, check-in, post-event surveys, and analytics for improved operational efficiency.

3. Centralize attendee management and reporting through an automated system, streamlining communications, tracking, and compliance with registrant data privacy.

Trigger Conditions

1. User submits event registration form online or via mobile.

2. Payment completed through integrated gateway.

3. New registrant added to CRM or ticketing system.

4. Event date/time approaching (for reminders, notifications, or digital check-in).

5. Event completion triggers post-event automations.

Platform Variants

1. Eventbrite

• Feature/Setting: Event Created, New Order API Trigger; configure webhook to trigger automations for each registration.
  

2. Cvent

• Feature/Setting: Registration Completed webhook; setup to automate entry into attendee management and communications flows.
  

3. Zoom Webinar

• Feature/Setting: Webinar Registration trigger; use API to automate confirmation emails and reminders.
  

4. Salesforce

• Feature/Setting: New Lead/Contact/Custom Object (Event Registration); configure Process Builder or Flow to automate communications and task assignments.
  

5. Google Forms

• Feature/Setting: New Response trigger via API; automates adding registrants to ticketing system and sending confirmations.
  

6. Stripe

• Feature/Setting: Payment Success webhook; automate ticket issuance and email notifications upon payment completion.
  

7. Mailchimp

• Feature/Setting: Audience Add trigger; automate welcome series for new event registrants.
  

8. HubSpot

• Feature/Setting: Form Submission trigger; automate personalized event follow-ups and reminders.
  

9. Typeform

• Feature/Setting: New Response API; automate data entry into CRM and ticketing.
  

10. Zapier

• Feature/Setting: Event Registration workflow; automate integrations between ticketing, CRM, and communication platforms.
  

11. Microsoft Outlook Calendar

• Feature/Setting: Event Generated trigger; automate sending calendar invites to registrants.
  

12. Google Calendar

• Feature/Setting: Create Event API; automate scheduling and update notifications.
  

13. Twilio SMS

• Feature/Setting: Message Send API; automate event reminders and confirmations via SMS.
  

14. SendGrid

• Feature/Setting: Automated email send API; automate sending tickets and event info.
  

15. Slack

• Feature/Setting: Channel message API; automate notifications to admin/staff of new registrations.
  

16. Trello

• Feature/Setting: New Card trigger; automate admin tasks for managing event logistics.
  

17. Monday.com

• Feature/Setting: Item Created/Updated webhook; automate tracking and assignment of event coordination tasks.
  

18. DocuSign

• Feature/Setting: Envelope Sent/Completed API; automate signed consent forms for event attendance.
  

19. SurveyMonkey

• Feature/Setting: Survey Completion webhook; automate post-event feedback collection.
  

20. Airtable

• Feature/Setting: New Record trigger; automate database updates for attendee lists and catering counts.
  

Benefits

1. Automated event registration eliminates manual entry and reduces error.

2. Automation of ticketing streamlines attendee experience and check-in.

3. Automating payments and confirmations speeds up attendee engagement.

4. Automated reminders increase event attendance and reduce no-shows.

5. Automatable analytics and reporting provide actionable post-event insights.

6. Automated feedback collection drives continuous improvement.

7. Automation enhances data security and compliance by limiting access to registrant data.

8. Automatedly routes critical updates to staff, improving coordination.

9. Automating attendee communications simplifies management and scales effortlessly for large events.

10. Improved efficiency through automation frees administrative staff for strategic tasks.