Event & Program ManagementPurpose
1.2. Enable data-driven enhancements for future events, optimizing attendee experience and compliance in aquatic facilities.
1.3. Achieve standardized reporting for event organizers, sponsors, and compliance management.
1.4. Streamline the post-event communication cycle for all stakeholders using automated digital channels.
Trigger Conditions
2.2. Roster or attendee list is finalized and verified post-event.
2.3. Post-event time interval threshold (e.g., 1 hour or 24 hours after event end) is reached.
2.4. Manual override by event coordinator for emergency or custom survey dispatch.
Platform Variants
• Feature: “Programmable Messaging” – configure a message template and webhook for automatic survey dispatch; use API endpoint POST /Messages.
3.2. SendGrid
• Feature: “Transactional Email” – set up automated template triggered by a completed event API webhook; endpoint: v3/mail/send.
3.3. Mailchimp
• Feature: “Campaign Trigger” – set up automated email sequence with post-event tagging; trigger by ‘event tag’ automation.
3.4. SurveyMonkey
• Feature: “Survey Distribution API” – schedule survey delivery using collector endpoints upon trigger condition.
3.5. Typeform
• Feature: “Webhooks/Responses” – auto-send unique survey link via event webhook to registrants.
3.6. Google Forms + Google Apps Script
• Feature: Time-driven trigger in Apps Script to batch email survey links after event data sync.
3.7. Microsoft Power Automate
• Feature: “Scheduled Flow” – initiate survey email/post based on event completion in Office365 Calendar/Outlook.
3.8. Slack
• Feature: “Workflow Builder” – automatically DM survey form to participants from channel roster post-event.
3.9. HubSpot
• Feature: “Workflow Automation” – post-event pipeline triggers email with feedback survey.
3.10. Zoho Survey
• Feature: “Survey Trigger” API – send unique invite links upon receiving webhook from event app.
3.11. ActiveCampaign
• Feature: “Automations” – event tag triggers survey email sequence; survey responses logged to contact profile.
3.12. Constant Contact
• Feature: “Event Email Automation” – schedule survey emails to attendee lists after event status update via API.
3.13. Eventbrite
• Feature: “Automatic Follow-up” – utilize post-event emails embedding survey links via Eventbrite integration settings.
3.14. Salesforce
• Feature: “Process Builder” – automate survey dispatch with event status and participant records.
3.15. Jotform
• Feature: “Autoresponder Email” – auto-email survey to event participants upon submission of completion form.
3.16. Airtable
• Feature: “Automations” – run scheduled script/action block to send surveys once event record is updated to ‘completed’.
3.17. Monday.com
• Feature: “Automation Recipes” – when event item changes status, send survey via integrated mail.
3.18. Pabbly
• Feature: “Workflow Automation” – event trigger sends survey link using built-in email API/action.
3.19. Intercom
• Feature: “Outbound Messages” – set post-event tag to send feedback survey via chat/email.
3.20. Klaviyo
• Feature: “Flow Trigger” – auto-send survey email on ‘event complete’ custom property update.
3.21. WhatsApp Business API
• Feature: “Template Message Send” – configure post-event survey as approved template message via POST /messages endpoint.
3.22. Freshdesk
• Feature: “Automated Customer Satisfaction Survey” – send feedback survey ticket/email when event is closed in Freshdesk Events.
Benefits
4.2. Reduces manual work for event staff and minimizes human error.
4.3. Centralizes response data for streamlined reporting and compliance.
4.4. Supports continuous program improvement and stakeholder engagement.
4.5. Scales for single or recurring diving events across many aquatic facilities.
4.6. Increases survey response rates through channel diversification and message timing.