Automated follow-ups after events or services

Purpose

1.1. Automate scheduled follow-up communications after Armenian Apostolic church events or services to boost engagement, notify attendees, gather feedback, and foster lasting community relationships.
1.2. Supporting clergy and coordinators by automating personalized thank-you messages, feedback surveys, event recaps, and upcoming event invites automatically.
1.3. Streamline tracking and automating follow-up status, enhance member experience, and ensure no important follow-up is missed post-service or event.

Trigger Conditions

2.1. Automatedly triggered upon completion of an event or a service, sign-in form submission, or end-time detected in Google Calendar.
2.2. Automatably launched by marking an attendee as present in a database.
2.3. Set to activate on API webhook from event management or registration system.

Platform Variants

3.1. Twilio SMS
- Feature/Setting: Automate outbound SMS with Message API; configure recipient, template, and schedule for after-event messaging.
3.2. SendGrid
- Feature/Setting: Automate follow-up email sending using Transactional Templates API; integrate dynamic fields for personalizing emails.
3.3. Mailchimp
- Feature/Setting: Use automated Audience Journey for post-event mailers; trigger by list update or tag creation.
3.4. Slack
- Feature/Setting: Automate Slack message posting to church staff channels with chat.postMessage API after services for coordination and debrief.
3.5. Microsoft Outlook
- Feature/Setting: Automate emails using Graph API’s sendMail after a new entry in shared calendar (event end detected).
3.6. Google Calendar
- Feature/Setting: Automate notification trigger on event end with Calendar API’s event.watch function.
3.7. Zoom
- Feature/Setting: Automates sending post-meeting follow-up emails using Recording Completed webhook or Meeting Ended event API.
3.8. Typeform
- Feature/Setting: Automate sending feedback forms via Typeform API on new event completion.
3.9. WhatsApp Business API
- Feature/Setting: Automate WhatsApp follow-ups; configure message template ID and schedule for each attendee post-event.
3.10. SurveyMonkey
- Feature/Setting: Automate survey invitations using Create Collector API post-event, truncating delivery based on attendee presence.
3.11. Salesforce
- Feature/Setting: Automate task and follow-up email creation with Process Builder or Workflow Rules post-event record updates.
3.12. HubSpot
- Feature/Setting: Automate email sequence enrollment based on event attendance using Workflow Automation.
3.13. Airtable
- Feature/Setting: Automate triggering of personalized follow-up emails upon new record entry after event using Scripting or Automation blocks.
3.14. Constant Contact
- Feature/Setting: Automate post-event email campaigns; configure Triggered Email API for segmentation.
3.15. Zoho CRM
- Feature/Setting: Automate follow-up task assignments via Workflow Rules post event check-in.
3.16. ActiveCampaign
- Feature/Setting: Automate post-event follow-up automations using automation builder and “Subscribes to List” trigger.
3.17. Pipedrive
- Feature/Setting: Automate creation of activity or deal follow-up with Activity API after event attendance is confirmed.
3.18. Intercom
- Feature/Setting: Automate in-app or email messaging with Conversations API triggered after contact event engagement.
3.19. Shopify
- Feature/Setting: Automate thank-you or promotional follow-ups using Order/Customer API for events involving merchandise sales.
3.20. Trello
- Feature/Setting: Automate creation of follow-up cards in project boards using Card API after event closure.
3.21. Gmail
- Feature/Setting: Automate personalized mail merge for follow-ups using Gmail API’s users.messages.send, triggered by event marker.

Benefits

4.1. Automates repetitive engagement workflows, saving staff time.
4.2. Ensures rapid, consistent, and targeted follow-up with all attendees.
4.3. Automates collection of feedback, improving future services and events.
4.4. Strengthens community ties by automatedly nurturing relationships.
4.5. Reduces manual errors, automates tracking, and increases attendance at future church events.