Event & Service ManagementPurpose
1.2. Enhance ministry planning using actionable congregant insights.
1.3. Identify areas for spiritual engagement and ministry development.
1.4. Increase event quality and community satisfaction.
1.5. Centralize feedback for staff/leadership review.
Trigger Conditions
2.2. Event status updated to “completed” in event management system.
2.3. Manual trigger by church staff post-event.
2.4. Attendee check-out or departure recorded.
2.5. After predefined timeframe post-event (e.g., 6 hrs or 1 day).
Platform Variants
3.1. Twilio SMS
• Feature/Setting: API for SMS send; Configure to auto-send feedback request post-event using attendee phone numbers.
3.2. SendGrid
• Feature/Setting: Transactional Template API; Trigger email feedback forms with dynamic event data.
3.3. Typeform
• Feature/Setting: Form API/webhooks; Auto-generate personalized feedback link for each attendee.
3.4. Google Forms
• Feature/Setting: Form pre-fill and automated sharing API; Create and distribute event-specific feedback forms.
3.5. SurveyMonkey
• Feature/Setting: Survey Send API; Instantly email post-event surveys to participant email list.
3.6. Jotform
• Feature/Setting: API form sharing; Auto-create form links and deliver via preferred channel.
3.7. WhatsApp Cloud API
• Feature/Setting: Message templates; Send feedback requests as WhatsApp messages.
3.8. Mailchimp
• Feature/Setting: Automation/Transactional Email API; Schedule and send post-event survey campaigns.
3.9. Constant Contact
• Feature/Setting: Event triggered emails; Deliver feedback form links after event conclusion.
3.10. HubSpot
• Feature/Setting: Workflows and Feedback Survey API; Auto-enroll event attendees in follow-up survey sequence.
3.11. Airtable
• Feature/Setting: Automation scripts; Send unique feedback form upon new event “attendee” record.
3.12. Salesforce
• Feature/Setting: Process Builder/Survey API; Trigger feedback email/SMS based on Service Cloud events.
3.13. Zoho Survey
• Feature/Setting: API survey invitation; Send out targeted feedback forms post-event.
3.14. Pabbly Connect
• Feature/Setting: Automated workflow linking event attendance to multi-channel feedback dispatch.
3.15. Slack
• Feature/Setting: Automated DM via Slack API; Post feedback requests to attending members’ DMs.
3.16. Microsoft Teams
• Feature/Setting: Bot Framework; Send adaptive feedback cards to event participants in Teams channels.
3.17. Google Chat
• Feature/Setting: Webhook bots; DM feedback form to group members post-event.
3.18. Facebook Messenger
• Feature/Setting: Send API; Automate feedback form link to attendees via Messenger chat.
3.19. Eventbrite
• Feature/Setting: Attendee List + Email API; Auto-dispatch feedback forms following distinguished church events.
3.20. Tithe.ly
• Feature/Setting: Messaging tools; Integrated follow-up messages and feedback links after service attendances.
3.21. Church Community Builder
• Feature/Setting: Process Queues; Send automated feedback requests to service attendees.
3.22. Planning Center
• Feature/Setting: Workflow Forms; Issue feedback forms tied to event/service schedules.
3.23. Microsoft Power Automate
• Feature/Setting: Automated flow; Link event calendar to chosen survey platform for feedback collection.
Benefits
4.2. Reduces manual work for church staff.
4.3. Centralizes responses for executive and ministry team review.
4.4. Identifies strengths, improvement opportunities, and attendee sentiment efficiently.
4.5. Scalable for all church event sizes.
4.6. Facilitates holistic and continued ministry growth.
4.7. Supports multilingual outreach for diverse congregations.